Recent Posts

3 Reasons a Flood Cut May Be Used

11/14/2019 (Permalink)

Flood cut Flood cut in a Rest Haven, GA home

Reasons Why A Flood Cut is Necessary

No one likes to think about their home flooding during a storm. When it happens to your home in Rest Haven, GA, though, it's important to know what to expect when flood restoration specialists arrive to fix the damage. A flood cut may seem like an extreme measure in some cases, but there are several reasons why it may be necessary.

1. Contamination

If your walls have water damage because a pipe bursts, you can reasonably expect that the water is clean. If, however, the damage is due to a flood from a storm, the water is likely contaminated. In order to make sure all the bacteria from the water is removed from your home, technicians must tear out the affected drywall and replace it.

2. Weakened Structure

The goal may be to save as much of the wall as possible, but sometimes the materials in your wall are not salvageable. Floodwater can penetrate the fibers and warp the wall. If it is bowed outward, technicians must make a flood cut about 12 inches above the obvious damage to make sure they get all the material compromised by flooding.

3. Internal Damage

When you see damage on your wall, chances are good that the area behind the wall has been flooded, too. In order to get to it, technicians must remove a portion of the wall and typically use a flood cut to mark the designated area. They can then extract any water behind the wall and remove the damp insulation so that mold growth or other secondary damage doesn't occur.
Flooding in your home after a storm can permeate walls and cause significant damage. If this happens, technicians may use a flood cut to indicate how much of the wall needs to be removed before restoration can begin. Knowing what to expect and why they do this can give you a more realistic idea of how the cleanup process will go.

Fire Safety for Pets

10/22/2019 (Permalink)

Dog standing on a rug The best way to keep your pet safe is to prevent a fire in the first place

Pets are often considered cherished family members, so it makes sense that you want to keep them safe in the event of a fire emergency. With a little planning, you can help your pets survive a house fire.

Preventing Pet-Started Fires

The best way to keep your pet safe is to prevent a fire in the first place. The following tips can help you keep your pets from accidentally starting a fire:

Do not leave pets unattended near open flames. Either extinguish the flame or relocate the pet.
Consider alternatives to candles. Even supervised pets can knock over a candle. Flameless candles are more realistic than ever. Wax warmers and reed diffusers can put off candle-like fragrances without the flame.
Remove or cover stove knobs when not in use to keep pets from turning on the stove if they decide to jump on it. Even well-trained animals occasionally get rambunctious.

Fire Emergency Plan for Pets

Unfortunately, not all house fires can be prevented, so emergency pet preparation is important in keeping your pets safe and secure. When you make a fire plan for your family, be sure to include steps for getting your pet out safely. Remind children not to endanger themselves in order to save a pet. Keep vaccination and ownership records for all pets in a safe location with other important documents. If a fire starts while you are not home, it is important for fire fighters to be able to get to your pets quickly. There are window clings available where you can list the type and number of pets you have. Ideally, keep dog crates and small animal cages near the front entrance so firefighters have easy access.
The thought of a fire emergency at your Hamilton Mill, GA, home can be very unsettling. However, having a pet safety plan can provide you with peace of mind. After you have made sure your family and pets are safe, you may wish to enlist the help of a certified restoration team to restore your home to its pre-fire condition so you, your family and your pets can get back to normal as quickly as possible.

4 Steps to Take When Filing a Water Damage Claim

10/22/2019 (Permalink)

Furnished room and the floor is wet Water damage in a Sugar Hill, GA home

The Following Steps Should Be Taken When Filling a Claim

If an appliance broke or a pipe burst in your Sugar Hill, GA, home, then you should file an insurance claim right away to help cover the costs of repairs. Because this process can sometimes be complicated or lengthy, it is best to be prepared and know what you should do ahead of time. The following steps should be taken when filing a claim.

1. Call Your Agent

The first thing you should do is to call your insurance company to inform them of the water damage. Doing this quickly will allow them to process the claim sooner. Because many companies have a set period during which you can file a claim after damage has occurred, it can prevent your claim from being denied as well.

2. Go Over Your Policy

Not all policies are the same, and it may have been a while since you’ve read yours, so it is a good idea to go over the details. Make sure you know what is covered and what is expected of you during the process.

3. Take Pictures

An insurance claim adjuster will need to inspect your house and the damage, but you can help out with this while you wait. Take photos and make a list of areas and items that have been affected. The adjuster can use these when working on your claim.

4. Start on Mitigation

Something else you may want to do while waiting is to begin temporary repairs to keep the damage from getting worse. Allowing the flood to sit will cause secondary damage and can contribute to mold growth. Move items to a dry location and block off the area to keep water from spreading.
Following these steps can help you get the most from your insurance claim. This will help with the costs of cleanup and repairs done by a water damage remediation company. This can include removing water from the building, replacing materials such as drywall and carpeting, and salvaging damaged belongings.

3 Ways to Remove Lingering Odor After a Flood

10/22/2019 (Permalink)

Mold on a wall If your building has been flooded during a storm, then there is a good chance that a mold growth has developed

3 Ways to Remove Lingering Odor After a Flood

There are several problems that you may have to deal with after a flood in Dacula, GA. One of these is an unpleasant odor in your building. This can be caused by mold growth or other contaminants. If you have noticed that bad smells have developed after a storm, the following methods may help to remove it.

1. Clean and Sanitize Surfaces and Belongings

Flood water is category 3 which means that it is highly contaminated. It carries high levels of bacteria, waste, mud and other debris. Because of this, it can leave your building with unwanted odors. Quickly cleaning and sanitizing everything that has been affected by the water will help reduce future damage and can also prevent lingering odors.

2. Remove Mold Damage

If your building has been flooded during a storm, then there is a good chance that a mold growth has developed. This fungus thrives in moist environments and can spread quite rapidly in the right conditions. If water is left in your building, a colony can begin to form in as little as a day. If the odor in your building has a musty smell, then mold is likely the culprit. Have a professional perform an inspection and remove any mold that has formed.

3. Use an Air Filter

Sometimes, you may notice that the bad smell has not quite gone away even after cleaning the building. If this is the case, there may be something in the air that is creating the odor. This can happen when there is mold growth, because the spores travel through the air. Using an air purifier with a HEPA filter will remove any spores as well as other contaminants.
If you have lingering odors after a flood, then you may need help getting rid of them. A professional cleanup and restoration service will have the equipment to remove any unpleasant smells. They can also remove water damage from a storm or sewage loss and make any necessary repairs.

3 Reasons You May Want a Mold Hygienist To Inspect Your Home After a Flood

9/19/2019 (Permalink)

Someones hand holding a moisture meter on a wall testing for mold Testing for moisture levels in a Suwanee, GA home

3 Ways a Mold Hygienist Can Support You

Flooding in your Suwanee, GA, home can be a stressful event no matter what caused it. There are many aftereffects in the wake of moisture damage, and one of the most common is mold growth. Once an infestation takes hold, you will likely require mold cleaning services. Calling in a mold hygienist during the initial stages of remediation may help you better understand the kind of fungi you are dealing with and the best tactics for proper removal. Here are three ways this specialist can support you:

1. Taking Mold Samples

There are many different types of mold species, and black mold is the most common type present after water damage has occurred. A mold hygienist can take samples of visible patches and determine which strains are growing. This may help your mold cleanup and remediation service as well when it comes to approaching different solutions for removal of contaminated materials.

2. Supporting Insurance Claims

If you want to file a claim via your homeowner's insurance, having mold tested by a certified hygienist may be helpful. For example, if you want to be compensated for mold remediation costs, a report that highlights and supports specific clauses in your insurance policy could help streamline your claim. It is important to remember, however, that your insurance company’s regulations might restrict the effects of such a report.

3. Testing for Moisture Levels

There are many different facets to mold cleaning efforts, and one of the most important can be the moisture levels in your home after a flood. A hygienist can measure these before remediation experts tackle mold damage and remove affected building materials. Once moisture levels are tested, the specialist may recommend steps to lower humidity, such as opening windows and running fans in affected areas.
When your Suwanee, GA, home is affected by moisture damage, mold growth may soon follow. A certified mold hygienist’s report may help you feel confident about future mold cleaning efforts no matter what caused the infestation.

How To Stay Safe Before and After a Flood

9/13/2019 (Permalink)

Red truck and a black car driving through a flooded street Flood damage in Buford, GA

Flood Safety

Few people consider the importance of flood safety until they're faced with rising water. Follow these safety tips to be better prepared for flash floods and other unexpected water events in Buford, GA.

Before a Flood

One of the best ways to prepare for a flood is to not live in a floodplain. That's not always feasible, however. If your home is in a low-lying area that's prone to flooding, you can prepare for an influx of water by taking the following steps:

  • Purchase flood insurance.
  • Prevent basement leaks and seepage by waterproofing the walls.
  • Create an emergency plan. Making sure all the members of your household are on the same page when it comes to flooding can decrease chaos and stress if a flood occurs.
  • Put together an emergency kit that contains essentials such as water, nonperishable food, first-aid supplies, and prescription medicine.
  • Don't forget to pack supplies for pets, too.
  • Keep important records and documents in a waterproof container.

Watch the weather forecast. If heavy rains are on the horizon, or if rapid snowmelt is possible, consider taking more immediate precautions:

  • Charge your cell phone and any portable batteries.
  • Unplug appliances.
  • Put up obstacles. In a pinch, sandbags can help redirect water away from your home.
  • Longer-term barriers such as levees and flood walls can also prevent water from entering your residence.
  • If an evacuation is ordered, leave.

After a Flood

Once flooding subsides, there are still hazards present. Follow these flood safety tips to stay safe and minimize damage.

If you evacuated, don't return home until given clearance to do so.
Don't walk or drive through flooded areas. Water that may appear shallow may actually be much, much deeper.
Don't touch electrical components if you're wet or if they're wet.
Clean and disinfect any parts of your home that were exposed to flood waters. Better still, consider contacting a professional water mitigation company to do so.
Address any damage to your sewage system immediately.

Floods happen. By following these flood safety tips before and after a flood, you can minimize both the damage to your home and the inconvenience to your household routine.

Dealing With Water Damage After a Fire

8/24/2019 (Permalink)

Firefighters working on extinguishing fire in Sugar Hill, GA Fire damage in a Sugar Hill, GA building

The job of firefighters is lifesaving and the condition of your business depends on it. However, the various ways in which firefighters work to extinguish a fire can end up causing secondary damage to your business in Sugar Hill, GA. Here are a few reasons that water cleanup and restoration may be required after a fire.

Damaged Surfaces

When firefighters show up at your business, they may cut holes in the walls or roof and break windows to facilitate the process of extinguishing the fire. They may do this in an effort to:

  • Prevent the fire from continuing to spread
  • Eliminate smoke that prevents them from seeing properly
  • Ensure that no flames are hidden behind the walls

The actions that firefighters take enable them to better address the emergency. However, the resulting damage can severely affect your building and must be appropriately removed with a fire cleanup.

Water Damage

Firefighters depend on a lot of water to extinguish a fire. The water that they use to put out the flames can cause serious damage to your business. In addition, any sprinklers that activate during the fire also contribute to the resulting water damage in your building. It’s crucial to schedule a water cleanup or smoke cleanup to remove any signs of damage.

Harmed Belongings

A fire doesn’t only affect the building itself. Once the smoke and flames have disappeared, you may also find that the belongings in your business have been negatively affected by the incident. If you come across any items that have traces of soot or are soggy as a result of water damage, be sure to have them professionally restored as soon as possible.
Don’t hesitate to call for help if you’re facing any kind of damage in the aftermath of a fire. Whether your building is in need of a smoke or water cleanup, restoration specialists can conduct a fire damage assessment and bring your business back to life.

4 Steps for Preventing Roof Leaks

8/24/2019 (Permalink)

Dirty gutters in a roof Clean and maintain your gutters

Even a minor roof leak can cause a lot of water damage to your commercial property. When storm systems bring heavy rain and winds, the extent of property damage can grow very quickly. The right maintenance and upkeep can reduce the possibility of damages and prolong the life of the roof.

Regularly Check Roof Covers

After storms, heavy winds, or when people have been on the roof, check roof covers for damage. Clean up any dirt and debris and look for tears, missing pieces, bubbling, or peeling. If you do find that the cover has been harmed, consider replacing it. This material is a sturdy line of defense and prevents water and insects from getting through the roof.


Clean and Maintain Gutters and Drains


Most experts recommend cleaning out the gutters and drainage system once or twice a year. If there are many trees on or around the property, or if there is a history of clogs, you should inspect and clean the drains more often. Regularly check for cracks and other damage around roof drains. This is especially important during winter when ice dams can break gutters and send water into the walls and ceiling of the building. A hidden roof leak in winter can become very expensive.


Inspect and Repair Perimeter Flashing


Roof flashing is an element of weatherproofing that should deflect water from the seams and joints of the roof. If the flashing around chimneys, fans, plumbing stacks, and the perimeter of the building is damaged, water may get into the building rather than being directed away. If water and wind damage do affect your property, water damage cleanup and restoration professionals may look for areas of vulnerability such as loose or missing flashing.


Check Items Attached to the Roof Structure


If you have satellite dishes, HVAC units, roof hatches, or any other items attached to the roof, regular inspections are necessary to be sure water isn't getting through. Make sure those items are secure, and the proper waterproofing steps have been taken.

Don't expose your Dacula, GA, property to extensive water damages. Protect against even a very small roof leak to avoid the costly, messy repairs of drips or flooding.

Claiming Gradual vs. Sudden Water Damage

8/24/2019 (Permalink)

Water damage on concrete wall Water damage in a Rest Haven, GA home

When it comes to making an insurance claim in Rest Haven, GA, many homeowners believe any water damage should be covered under their policy. Here is a closer look at gradual water damage in comparison to sudden occurrences and why many insurance companies may deny your claim.

No Time To Lose

The major reason why an insurance company will deny a water damage claim is due to chronic conditions. These types of issues include:

  • Leaking roof
  • Dripping pipe
  • Toilet tank crack
  • Punctured plumbing in walls
  • Rusted fittings
  • Old or worn gaskets

If left unchecked, these situations can cause persistent damage, which is then the homeowner’s responsibility.

Unfair Affair?

It might seem unfair that companies can deny an insurance claim because the homeowner didn’t notice the damage initially. It’s important to remember that insurance is meant as a safety measure against sudden occurrences and accidents.

Not noticing a problem right away doesn’t count as an accident, so claims against gradual damage will usually be denied. However, here are some situations when gradual damage does fall under your policy leading you to contact your insurance company right away.

Gradual Accident

If you had an accident at your home like major flood or storm damage that has led to water issues, there can be cause for a gradual damage report. The initial cleanup is usually taken care of by the original claim, but what happens when hidden leaks result from that accident later on down the line?

In these circumstances, it’s possible your claim will be accepted if you can prove gradual damage was caused by the original accident. A weakened pipe might not burst until months later, or a small leak that went unnoticed during the first cleanup can be overlooked until it causes real problems.

Make sure you investigate all gradual damage quickly, especially if you’ve made an insurance claim in Rest Haven, GA, after an accident in the past. You never know what difficulties can arise over time, and it’s better to take care of water damage early to prevent a real disaster!

4 Ways To Safeguard Your Rental Home From Mold

7/26/2019 (Permalink)

Man shutting off the main water valve Whenever the property is vacant, it is always smart to turn off the water

Protect Your Rental Home From Mold

If you own or manage a rental home, one of the most important things you can do is protect it from mold. Issues with mold can create problems in a home, and mold prevention ensures that you avoid many of these scenarios. In particular, the following are good things to do.

1. Assess the Property for Cracks and Leaks

One of the best ways to make sure mold growth doesn’t happen in your rental home is to scan the crevices, floors, baseboards, ceilings, windows, and pipes. Look for any cracks or leaks in these areas where moisture might build up and create mold. If you discover anything, fix it so you can avoid water damage and/or mold. If you happen to find mold, you can always call mold remediation specialists in Hamilton Mill, GA.

2. Keep an Eye on the Temperature

Another important thing to do is educate your tenants on temperature and mold prevention. Too much heat or too little heat can affect the moisture levels in the house. If it becomes too moist, the chances of mold are much higher. Since you will not be on the property most of the time, ask the renters to try to keep the house dry.

3. Turn Off the Water

Whenever the property is vacant, it is always smart to turn off the water. This way, if something leaks or a pipe bursts, you never have to worry about the house flooding. As a bonus, you will also save on repairs.

4. Replace Carpets Regularly

One area of the house that tends to get mold regularly is the carpet. If it gets wet and doesn’t dry fast enough, mold can build up. Therefore, it is smart to replace the carpets in a rental properly regularly.

Mold prevention can be more challenging in a rental property than in a regular home. However, if you plan accordingly, you should be able to protect this valuable investment.