Recent Posts

What to Know About Weather Alerts To Keep Your Home Stay Safe | SERVPRO® of Buford/Suwanee/Hamilton Mill

7/12/2022 (Permalink)

a red and white severe weather alert sign If you suspect any damage to your home from a recent storm, call SERVPRO of Buford/Suwanee/Hamilton Mill.
Did you know that severe weather has at least 42 different kinds of alerts divided into seven different categories? That is a lot of information to comprehend, especially when dark clouds and fierce winds are blowing in.


When you understand what an alert means before it is sent out to our area, you can react swiftly and effectively. It also allows you to take action to defend your home and loved ones. Understanding how various weather patterns operate is beneficial, but comprehending what severe Georgia weather is all about is critical in staying safe.


Take a look at this website for local weather alerts here in Buford, GA.


How Alerts Are Issued

Where are weather alerts sent from? When do forecasts get created, and when they are formed, how is a storm tracked for its duration, severity and location? There is actually a lot of information that goes into answering these questions.

Weather forecasts and alerts that are issued come from the National Weather Service. There are six regional offices and more than 100 forecasting offices all around the nation. That means that our forecast is localized, which allows it to be more accurate. Our local forecasts and alerts typically come from the forecasting office located in Peachtree City.

In these offices, meteorologists and other employees with the NWS use several kinds of data in order to build a forecast, including satellite radar, various sensors, seismic activity meters and even solar activity. The type of information used will vary according to the kind of significant weather event moving in, but the end result is to be as accurate as possible.


The Most Important Alerts to Understand

Even with so many types of weather alerts, it is important for everyone to understand the difference between a watch and a warning. These will be included in almost every form of weather, including winter storms, flooding, and thunderstorms.

watch means you need to begin preparing for an extreme weather situation. Watches are issued for a broad area, while a warning will be issued for a small area such as a county or a city. Warnings mean that an extreme storm will likely happen and safety measures should be taken immediately to protect your property and your loved ones.

Along with these warnings, we need to understand a variety of others to handle the weather we see here in Georgia. While our winters are not often very cold, we do occasionally see some freezing temperatures.

Our spring and summers come with oppressive heat, thunderstorms and tornadoes. Georgia has long ranked as one of the top states for tornado activity, so understanding tornado watches, warnings and advisories is crucial to protecting our homes.


Protecting Your Home During a Storm

Understanding all kinds of weather alerts before a storm moves in is a great step to protecting your home, but there are some other ways you can mitigate damages as well.


Clean your gutters regularly and secure any loose outdoor objects to avoid flood and wind damage before a storm. Create a location in your home with supplies for your family to shelter in place, and practice an exit plan for when you need to get out.


Once the storm is gone, take note of any damages you have received, and call us at SERVPRO of Buford/Suwanee/Hamilton Mill. We are available 24⁄7 to save as much of your home as possible.


Learn about southern Georgia weather and stay safe in any storm. Take the time to make yourself aware of the different alerts that can be issued and handle the next storm safely.


Experienced storm damage to your home or property? Contact us today for a quick response!

Commercial Systems Prone to Water Damage: SERVPRO of Buford/Suwanee/Hamilton Mill

4/28/2022 (Permalink)

Green SERVPRO Disaster Response Truck filled with restoration equipment SERVPRO of Buford/Suwanee/Hamilton Mill is ready for whatever happens! We'll restore your business after any size of property damage.

Commercial properties present unique risks when it comes to water damage in Dacula, GA. Unlike residential homes, which are usually one story and have easily accessible crawl spaces and attics, commercial buildings can be many stories high with flat roofs and multiple storefront windows. They also often have expensive specialized equipment that can be very costly to repair or replace if damaged by water. In this blog post, we will discuss the different parts of a commercial building that are at risk for water damage, as well as some tips on how to prevent it.

Plumbing Systems

The first and most obvious risk for water damage in a commercial property is the plumbing system. Because commercial buildings have more bathrooms, kitchens, and other water-using fixtures, they also have larger and more complex plumbing systems. These systems are often located in hard-to-reach places, making them difficult to repair if they spring a leak.

One of the main water damage challenges according to The Hartford Insurance is an improperly maintained sprinkler system. By law, most commercial buildings must have a fire sprinkler system, but many building owners forget to regularly maintain and test these systems. While a well-maintained fire sprinkler system can help prevent extensive fire damage in the event of a fire, improper maintenance or disaster planning can cause extensive water damage that can flood multiple floors.

Another plumbing risk is burst pipes. Commercial buildings, especially high rises tend to run at a higher pressure than residential buildings. Therefore, a burst pipe has the potential to release significantly more water than a home.

One of the ways in which we help commercial property owners prevent catastrophic property damage before it happens is through our app-based Emergency Response Planning program (ERP).

Roofing Systems

In addition to the plumbing system, there are a number of exterior commercial building components that can experience water damage. One of the most common is the flat roof. Because flat roofs are not sloped like traditional pitched roofs, they tend to pool water instead of shedding it. This can lead to leaks and eventually, if left unaddressed, major water damage.

Some common commercial roofing systems include:

  • Built-up Roofing (BUR): Often called tar and gravel roofs, these commercial roofing systems are built with a semi-continuous membrane installed in layers, then covered in aggregate. While they are usually simple to maintain, best practices suggest inspecting the roof for deterioration and possible leak points at least twice yearly.
  • Thermoplastic Single-Ply Membrane Roofing (PVC & TPO): These roofs are installed in large rolls that are then welded together at the seams with heat. The material is very durable and oil-resistant. However, the heat-welding methods require skilled installation, which can lead to weak points and leak-prone areas if not performed correctly.
  • EPDM Roofing: Some roofers call these "rubber roofs" because the material they are made of, ethylene propylene diene monomer is very rubber-like. This kind of roof is derived from oil and natural gas, and appears dark gray or black. When installed correctly and with the highest thickness available, this type of commercial roof will last a very long time with little to no issues. Unless you experience storm damage in your area, an annual check for leaks around the roof penetrations should suffice.

Window Systems

Commercial window systems are built for durability and use, however, they can often present a unique water damage challenge for commercial facilities. Most aluminum glazing systems aren't intended to be 100% waterproof. Most commercial window systems are meant to limit water penetration during extreme circumstances while also weeping water back out to the exterior.

By directing all moisture to the sill flashing, storefront systems limit water penetration. It's critical that the sill flashing be installed correctly in order to avoid water damage. Making sure that sealant is put on the top of the rear leg before installing the sill is one of the most important aspects of a good installation.

The most essential aspect of maintaining water penetration with a storefront is end dam fastening and sealing. Water will enter the building through the jamb locations if end dams are not properly fastened and sealed. Improperly (or missing) end dams can cause significant water damage to the interior drywall or flooring around commercial storefront windows.

Like anything else in a building, time and the elements can cause wear and tear and failure of these commercial window water control systems.

Commercial Water Damage Inspection Services

So if you notice moisture or water damage around your storefront windows, you should consider calling SERVPRO of Buford/Suwanee/Hamilton Mill to inspect for potential water damage issues. Our technicians are trained to identify, troubleshoot, and restore all types of commercial water issues.

Call today to schedule your commercial service!

(770) 945-5355

Tips to Stay Safe during Fire Damage: SERVPRO of Buford/Suwanee/Hamilton Mill

3/29/2022 (Permalink)

SERVPRO green Disaster Recovery truck trailer parked outside of a property restoration project with four workers around it no matter how serious your property damage may be, SERVPRO of Buford/Suwanee/Hamilton Mill is your local fire damage expert. Call today!

It's that time of year again - fire season in Sugar Hill, GA and surrounding areas. Between February and May, the weather gets hotter and drier, while the risk of house fires rises. A fire may start from a variety of sources, ranging from a faulty wire to an overloaded outlet to a kitchen mishap to a bonfire left unattended. It's critical to know how to react quickly and effectively if your home catches fire.

Here's What You Need To Know If A Fire Starts: 

The first line of defense against a house fire is to know how to use the proper fire extinguisher for the situation. This simple procedure can help save lives and hundreds of thousands of dollars in property damage. If the fire spreads uncontrollably, evacuate immediately and stay away, then call 9-1-1. Leave all of your belongings where they are and save yourself and your loved ones.

If your clothing ignites, remember the old adage: Stop, Drop, and Roll.

It's critical to utilize the stairs if you live in a building with elevators in case of a fire. The elevator electrical system may be damaged by a fire, causing the shaft to operate like a chimney and rapidly fill up with deadly fumes.

Doors may be used to your advantage in a fire, potentially saving your life. If the doorknob or handle is hot, don't open it. If you can't exit through the primary route, look for another option. Do not open any doors that are warm to the touch.

Close any doors that might obstruct your exits, lay a wet towel beneath the doors, and call the fire department or 9-1-1 if flames, heat, or fire block your avenues of escape. Tell them exactly where you are so they can find you.

If you're near a window that you can't use as an escape, open it and wave a brightly colored cloth or use your phone flashlight to signal for help.

What To Do After a Fire

After a fire, it is important to contact a professional fire damage restoration company like SERVPRO of Buford/Suwanee/Hamilton Mill. We have the training, experience, and equipment to properly restore your home - "Like it never even happened."

If you try to clean up the fire damage yourself, you could end up making the situation worse both in your home and with your insurance company's process.

Trust the experts, and call today!

Spring Storms and Weather Events in the United States | SERVPRO® of Buford / Suwanee / Hamilton Mill

3/22/2022 (Permalink)

an image with a cloudy, rainy, sunny and snowy sky Extreme temperature changes can lead to severe weather. SERVPRO of Buford/Suwanee/Hamilton Mill is a click away if you experience any damage.

The United States is one of the world's largest countries, with a wide range of geographical features and varied landscapes. Different parts of the United States have different weather patterns. That means that some places have more dangerous and destructive weather than others.

Let's look at the weather patterns that may develop as spring approaches, when warm and cold air masses collide across the United States, and also what we can consider in Georgia.

The Pacific Northwest's spring months are prone to extreme rainfall, which may result in flooding and water damage. Snow will continue to accumulate at higher elevations, and the melting and runoff it produces can provide additional weather challenges.

The Northern states of Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island will endure through the coldest weather. From Maine to North Dakota, people can anticipate chilly conditions and the potential for blizzards and significant snow even into late spring or early summer.

The Southwest and southern West Coast, on the other hand, should expect intense heat waves that may harm people and property. Hawaii will continue to be on high alert for tectonic activity-induced tsunamis in the South Pacific region, which includes Tahiti and Samoa.

From Iowa to Texas, the Midwest will need to be cautious for windstorms, Derechos, and potential wildfires, which might spread rapidly when winds are high and conditions are dry. Tornado Alley is one of the most hazardous regions in the world for tornadoes.

Finally, in the Southeast, we can anticipate a broad selection of severe weather events, including thunderstorms and tornadoes in landlocked regions, as well as early-season hurricanes along the coast later in the spring. Late-season snow has afflicted several locations throughout Middle Tennessee.

Extreme weather may occur in any location in the United States. While it varies from state to state, being aware of and prepared for severe weather is never a bad idea.

Help is only a phone call away if you suffer severe weather-related damage caused by water, fire, or other elements. Call our SERVPRO team for prompt, professional restoration.

5 Easy Maintenace Tips to Help You Keep Your House Safe From Water Damage

3/14/2022 (Permalink)

5 Green SERVPRO trucks in a warehouse in Buford, GA waiting to be dispatched to a water restoration project. SERVPRO of Buford/Suwanee/Hamilton Mill keeps its trucks ready to respond immediately to your water damage emergency.

Water damage is an expensive and damaging occurrence. SERVPRO of Buford, Suwanee, and Hamilton Mill has discovered on numerous occasions that careful home or business property upkeep can decrease the risk and expenses of water damage. Living through a water damage restoration event can be stressful, but you can help prevent flooding from structural or routine maintenance concerns by following these simple tips.

1)To avoid dampness and moisture around your windows, replace old caulk around them.

We get a lot of calls for window caulking in Buford, GA and Suwanee, GA. Caulking your windows not only prevents water leaks, but it also helps to keep out drafts. It's a simple procedure that any homeowner can perform. Most window caulk should last approximately five years before needing to be replaced; however, you should check your caulking every year and replace it if it develops cracks or begins to pull away from the glass.

You should also inspect your exterior door flashings for any holes or rust that might allow water entry. You may also help prevent early flashing failure by properly caulking your doors.

2) To minimize water damage risk, check your water heater.

When it comes to our emergency water cleanup services, water heater problems are all too frequent. You may avoid a major water heater flood in your house by maintaining it on a regular basis. To prevent the formation of pressure that might result in a water leak, make sure the water heater's thermostat is set to regulate the temperature properly.

It's often the case that water heaters develop rust or silt inside, resulting in an odd taste or smell in the water. If your water starts to make unusual sounds, it may be time for a checkup or a new water heater.

3) Examine your water hoses and connections for leaks and replace them if they appear to be worn.

Look for any holes, kinks, fraying, wear, or corrosion on the hoses and connections. If you find any damage, get it fixed right away. To avoid unexpected water damage problems, most manufacturers and plumbers recommend replacing water hoses and connectors every 3-5 years.

4) Make sure the roof and gutters are clear of debris and that your attic shows no signs of moisture damage.

Rainwater backing up and overflowing onto your roof may harm the roofing material and seep into the house, causing problems.

Look for leaking flashing around vents, valleys, chimneys, pipes, and skylights. Anywhere on your roof where there are holes or connections is a potential source of leaks later on. If the flashing becomes deformed due to weather, rusted, or loses its seal, water might flow into your property.

Examine the interior of your attic for moisture or mold growth. If you detect damp, injured, or moldy insulation, decaying or discolored boards or ceiling panels, or puckering in the sheetrock, you may have a leak on your hands.

5) Check for any leaks or flooding in the HVAC condensation lines by cleaning and inspecting them.

When HVAC condensation lines are clogged, water leaks out, resulting in water damage and flooding in surrounding areas of your property. Check your condensation lines every month to ensure they're clean.

To clean out obstructions and grime from your condensate drain, pour one-half cup of plain, white vinegar four times a year down the drain. Bleach should not be used since it may damage your metal drain pan and result in deterioration. If you detect an abundance of debris or mold, our SERVPRO experts can assist you with any water damage cleanup.

We are Here to Help for All of Your Water Repair Needs

If you or someone you know need water damage repair service, contact our staff at SERVPRO of Buford/Suwanee/Hamilton Mill!

Save our phone number for when you need help in the future, or contact us right away for a quick response from one of our IICRC educated water restoration professionals.

We are always Here to Help!

5 Safety Tips for Cooking on a Grill

2/21/2022 (Permalink)

Grill on fire If you stay safe, grilling can be a fun and enjoyable pastime.

Cooking on a Grill: 5 Safety Tips

Having a family barbecue and cooking on the grill in your backyard in Rest Haven, GA can be a great way to spend your days during warmer weather. However, it can become dangerous if you’re not careful. A grill fire can happen quickly, so keep these tips in mind when you’re grilling to avoid injuries or damage to your property.

1. Keep the Grill Away From the House
While many people like to grill on a deck, this can lead to disaster if a fire occurs. It could spread to your house and cause a lot of fire and smoke damage. Fire remediation can be a time-consuming process and you could lose valuable and sentimental objects, so it is best to use your grill as far from the house as you can.

2. Only Use Fluids Made for Grills
If you use a charcoal grill, be sure to use only lighter fluid that is specifically made for this purpose. Other flammable liquids might not be safe for use around food. They can also more easily cause a grill fire. You should also never add more fluid after it has already been ignited.

3. Keep the Grill Clean
You should remember to clean your grill regularly. Built up fat and grease can cause a barbecue fire to flare up and become a safety hazard.

4. Open the Grill Before Turning On the Gas
If you have a gas grill, always open the lid of the grill before turning on the gas. If you turn the gas on while the grill is still closed, the gas will build up and can create a fireball when ignited.

5. Never Leave the Grill Unattended
When you are grilling, you should always make sure that someone is there to keep an eye on it. If a fire were to start while the grill was unattended, it could cause quite a bit of damage before you even notice.
Because cooking on a grill can be dangerous, you should always take proper precautions to avoid a grill fire. If you stay safe, grilling can be a fun and enjoyable pastime.

3 Criteria for Becoming a Preferred Vendor

2/14/2022 (Permalink)

Green truck. SERVPRO vehicle Hiring a preferred vendor can save you time and money in the long run.

3 Requirements to Become a Preferred Vendor

When your home in Dacula, GA, is damaged, your insurance agent is going to be one of the first people you call, and a qualified repair company will likely be the next. To ensure that your claim is processed as quickly as possible, it is a good idea to work with one of your insurance company’s preferred vendors. There are several criteria that claims adjusters use to evaluate mitigation companies.

1. Impeccable Record-Keeping

Your adjuster may assess the damage in your home, but when you file the claim, it is important to have an assessment from certified remediation experts. The Claims Information Center at SERVPRO documents everything your insurance company needs to know, including:

  • Cause of damage
  • Extent of damage
  • Estimated repair cost
  • Response time

These details are documented electronically and made available for fast release to those who need them. This helps your insurance agent expedite the processing of your claim.

2. IICRC Certification

Your insurance company has a vested interest in ensuring that the restoration to your home is done correctly the first time. Shoddy work can result in more claims filed in the future to repair secondary damage. A vendor that is IICRC certified has the training and experience necessary to provide quality service. Certification indicates to the insurance company that the vendor’s work can be trusted.

3. Referral Guidelines

A mitigation company’s reputation depends on the work of its franchises. In order to receive referrals from the company, a SERVPRO franchise must meet more than 20 guidelines. A company that holds each branch that bears its name to the same high standard is more likely to be an attractive candidate for a vendor program with your insurance company.

Your insurance agent can recommend a mitigation company in your area that is likely to provide you the best service at a reasonable cost. Hiring a preferred vendor can save you time and money in the long run.

5 Flood Preparation Tips for Your Business

2/2/2022 (Permalink)

Green external hard drive Back up any files.

Flood Preparation Tips

When it comes to flooding in Sugar Hill, GA, one of the first things you may want to do is protect your business. Fortunately, there are many useful flood preparation tips you can use if you believe your company property may be in danger. Here are a few you may want to consider.

1. Know Your Flood Risk

Knowing your flood risk can help you protect your business from flood damage. Your risk factors include things such as the location of your building, and the type of weather in your area.

2. Keep an Eye on the Weather

It's also important to know what type of weather to expect in your area. If you experience frequent rain or snow you may want to take more permanent measures such as the inclusion of a retaining wall around the property.

3. Back Up Any Files

One unfortunate side effect of flooding is that oftentimes electronics and files can be damaged. You can take precautions by backing up electronic files on a server, and putting paper files away from areas that could be flooded.

4. Protect the Building

If you know a storm is coming you may want to protect your business building from flood damage. Some precautions you can take include boarding over windows, sloping your landscaping away from the building, and moving any furniture or electronics away from doors and windows.

5. Make Repairs Quickly

If your company building is flooded, then you may want to contact a flood damage restoration service as it's important to get in repairs completed as quickly as possible. Not only are quick repairs important for reducing a possibility of additional damage, but they can also help ensure your business stays up and running.

When it comes to flooding, being prepared ahead of time can help you protect your business property. A few helpful tips include knowing your flood rest, keeping an eye on the weather for potential storms, backing up any of your files that could potentially be damaged, and doing what you need to do to protect the property.

Get Ready for a Water Heater Leak

1/26/2022 (Permalink)

Leaking water heater What to do when you have a broken water heater?

What To Do When a Water Heater Leaks

A failed water heater can leave a large mess behind, especially if that water tank is tucked in a closet near your main living space. You can minimize damage to your home in Hamilton Mill, GA, by acting fast to clean up the water. Read this now, so you know what to do when the time comes.

1. Stop the Bleed

Stop the water from continually pouring out of your leaking water heater, and reduce the amount of water that leaks into your home.

• Turn off the valve for the cold water pipe that leads into your tank.

• Connect a hose to the drain valve at the bottom of your tank, and redirect the water to an external location to help minimize damage.

2. Call for Help

If your leaking water heater leaves you with a substantial water mess, then calling for help is a good step before you do anything else. Professional water restoration specialists are experienced in resolving floods quickly and efficiently. When it comes to water, a company that is Faster to Any Size Disaster can save you money by reducing the exposure that can cause subsequent damage.

3. Actively Wait

Who says waiting is a passive activity? Even though professionals will come to complete the cleanup and restoration, you can do your part to reduce the damage caused by the leaking water heater. While you wait, you can:

• Remove standing water by absorbing the water with towels and rags or a mop.

• Protect wooden furniture legs by placing foil or blocks underneath the feet.

• Pick up any personal belongings out of the water and place them somewhere else to dry.

• Crank up the airflow by opening windows and doors, using fans or by using your HVAC system to help start the drying process.

You can minimize your exposure to water damage by knowing what to do when you have a broken water heater. Stopping the flow, calling for help and starting some cleanup on your own will all help reduce the amount of time your home is exposed to water. Professional water mitigators will do a thorough job using specialized equipment such as pumps and commercial air movers to remove water fast.

5 Tips for Commercial Fire Safety

1/21/2022 (Permalink)

Structure of a building burned down Fire damage in Suwanee, GA.

Safety Tips In Case Of a Business Fire

As a business owner, the safety of your employees and everyone else in your building in Suwanee, GA, is in your hands. Are you prepared to respond quickly in the event of a business fire? Follow these safety tips to ensure that you can answer that question in the affirmative.

1. Safety Features

Your two main sources of protection during a fire are your fire suppression system and your fire extinguishers. Have your fire suppression system, including alarm panels, fire doors and sprinklers, inspected regularly. Make sure you have enough working fire extinguishers to place one at least every 75 feet and that they are mounted properly.

2. Fire Codes

Your building is bound by both state and federal fire codes. Exits must be properly marked and the pathways to them unobstructed. Electrical plates must be used to cover all wiring so that none of it is exposed. Comply with all laws and make immediate changes when mandated by fire marshals.

3. Material Labeling

All potentially hazardous or flammable material must be stored properly. It is also essential to label liquids that could easily contribute to a business fire so that anyone who sees them knows what they are.

4. Evacuation Plan

Before firefighters can put out the fire and fire damage specialists can restore your building, everyone must vacate it. Having an evacuation plan helps everyone know what they’re supposed to do. This plan should be posted in prominent areas, especially around exits.

5. Evacuation Practice

Even the best plan is useless unless people know about it. Fire drills are a necessary part of fire preparation. Having a drill twice a year helps your employees practice fire safety plan so that they know what to do in case of an emergency.

The best business fire protection is preparation. Keeping your building up to code and enforcing safety measures can help you prevent most fires, and having a workable fire suppression system and evacuation plan can help get people to safety for the fires you can’t prevent.