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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How To Clean Your Grill and Why You Need To

3/30/2021 (Permalink)

Barbecue grill with fire on nature, outdoor, close up Enjoy grilling season.

Grill Maintenance Is Essential

Nothing says summer in Suwanee, GA, like the smell of your favorite foods on the grill. When the temperatures climb, it may feel easier to take dinner prep outdoors rather than sweat over a hot stove. However, it's important to clean your grill every time you use it. Not only does this prolong the life of the appliance, but it protects your home from fires as well. In a survey between 2014-2018, over 10,600 home fires were linked to grills and barbecues. A buildup of oil and grease makes your grill more susceptible to putting up large flames that can catch onto porches, roofs, and dry grass. Proper grill maintenance is essential for keeping your favorite summer activity safe.

1. Clean the Grates
Proper grill cleaning after every meal makes maintenance much easier. For either a gas or charcoal grill, scrub the grates while they're still hot and before the food particles stick too badly. Some people like wire brushes, though balled-up aluminum foil also works and won't leave little bristles behind.

2. Check for Grease or Ashes
Avoiding grease fires is a top priority with gas grills. Before you turn on the grill, check the grease tray. If it gets overfilled, you'll be cleaning grease spots off your patio. Similarly, always dispose of all completely cooled ashes from your charcoal barbecue.

3. Deep Clean Annually
When grilling season ends, deep grill cleaning saves your grill and prevents problems next season. Kicking off the season the next year with a fire due to an improperly maintained grill can put a major damper on your next barbecue.

4. Know Grease Fire Safety
Educate yourself on how to extinguish a fire in your grill. Never use water, as water can actually make a grease fire worse. Closing the lid is a good first step because it stops oxygen flow to the flames. If you do have a home fire, a local fire restoration company can help with repairs.
Enjoy grilling season to the fullest by practicing good grill cleaning habits to protect your home and your dinner.

Am I required to Have Commercial Flood Insurance?

3/30/2021 (Permalink)

Flooded loading dock in Suwanee, GA We can help remove the floodwater from your business.

Three Factors That Will Determine If It's Mandatory

Floods are one of nature’s most destructive processes. They can have a terrible death toll and carry toxic residue into every nook and cranny of commercial buildings. Unfortunately, this damage isn’t covered by your commercial insurance policy.
If you want or need coverage, you’ll need either a rider from your insurance provider or you’ll have to purchase a special flood policy to be covered.
So, Is flood insurance optional? Well, that depends on your situation. 

1. Are You in a High-Risk Flood Zone?

FEMA has flood maps available for much of the United States. If your building in Suwanee, GA is in a zone marked high-risk, you may have to have a flood policy. Some areas don’t have digital map data available, so you may have to consult your local authorities.
If your building is in a high-risk area, you probably should invest in flood coverage even if it's not required. Also, ask your local water damage restoration expert about having an assessment done on the property and develop an emergency plan in case of disaster.
Also, it’s always wise to consult flood maps before purchasing a commercial building. Local and state laws may require high-risk properties to be backfilled so the building is above the flood line, so definitely do your research!

2. Do You Have a Commercial Mortgage?

If a building has a mortgage on it, your lender may require you to have flood insurance. A few commercial insurance providers do have riders to cover flood damage, but most property owners prefer to use the NFIP flood policy, since it’s subsidized, lowering your premiums.

3. Is Your Lender Federally Insured?

To make mortgages more affordable, many are backed by federal insurance. These are typically called conventional mortgages. If you have a mortgage, your lender is covered by federal regulations and the building is in a high-risk flood zone, you’ll need coverage.

Ask your insurance agent or attorney if it applies to you. However, many experts recommend getting commercial flood insurance anyway. It can be the difference between closing your doors or staying open after a disaster.

Tips for Spotting and Fixing Water Damage

3/9/2021 (Permalink)

SERVPRO tech using a moisture meter in Buford, GA. A water loss that led to mold damage.

Water damage is a fairly common household problem. Pipes, over time, may develop weaknesses, allowing water to drip out and infiltrate the walls. The prompt reaction is essential to minimize the devastation; therefore, homeowners should understand how to notice early symptoms of the condition and be aware of ways to develop.

How Can You Spot Trouble?

Leaky or broken pipes may begin small, permitting moisture to seep into walls and crawl spaces. These places are hard to locate, allowing the saturation to develop over time. Owners are likely to start seeing outward signs after the concerns buildup. Try to catch water penetration early by keeping an eye out for the following symptoms:

  • Discoloration or staining
  • Rust buildup
  • Warped floorboards
  • Peeling paint
  • Musty odors

How Should You Tend to the Issue?

Once you identify water damage, act swiftly to mitigate the impacted room. Locate a water restoration company in Buford, GA, to examine the area. The specialists use moisture reading tools to determine the extent of flooding and test samples of the drywall and air, looking for mold and mildew.
Focus on drying out space as much as possible. Run industrial dehumidifiers to extract moisture from the air and structure. Tear out drenched, porous materials. They harbor too much humidity and could allow mold and mildew to grow. Scrub the walls, and disinfect the premises to ensure fungus remains at bay.

How Do You Prevent Future Complications?

With water cleanup complete, concentrate on avoiding additional harm. Run the air handler to maintain a cool environment and monitor the humidity levels. Also, have professional plumbers inspect pipes regularly, checking for drips or structural changes. Making these small changes early could reduce the likelihood of major breaks.
Be on the lookout for unusual shifts in the home’s state. Water damage is best caught early to lower the costs of repairs and save owners significant hassles.

The Importance of Corporate Resources After a Large Disaster

2/19/2021 (Permalink)

Flooded office In a major flooding event, local franchises can become overwhelmed.

The Importance of Corporate Resources After a Large Disaster

Many disasters are simply local events that impact one or two companies. These situations include localized storm issues, a company fire, or a broken plumbing system in a school or office. Other times, though, a disaster impacts a much wider area with many companies and homeowners suffering a catastrophic loss all at once. The California wildfires are a good example of this widespread damage, as are the recent floods of Midland, Michigan caused by a dam breach. At this time, the 1,700 SERVPRO franchises that operate across North America often pool their resources to help the wider community. This allows more people to be helped in a timely fashion.

Corporate Strength

In a major flooding event, local franchises can become overwhelmed. When hundreds of homes and businesses are instantaneously dealing with flooded properties, only so many can be helped by the franchises in Buford, GA. By bringing in other professional restoration service franchises, the following benefits result:

  • Additional equipment
  • More workers
  • More expertise
  • Faster response times
  • Reduced damages

Overall, this results in a smaller catastrophic loss for the impacted community. A multitude of crews coming together means critical issues can be addressed without delays. More specialized equipment on hand enables crews to pump out standing water, dry out flooded areas of buildings and respond to dangerous situations.

Local Knowledge

In coordination with local resources, SERVPRO's Disaster Recovery Team mobilizes as needed to help with widespread storm damage and other issues. This has been a successful model to help devastated communities recover from large-scale events for many years. Communities across North America have benefitted from this pooling of valuable resources of equipment and knowledge. Whether it is a large hurricane along the coast or major flooding in the heartland, communities can count on a robust response from professionals.
A catastrophic loss can be minimized by a coordinated response. Local knowledge and corporate strength is a potent combination for handling disasters.

Tips To Protect Your Business From Disaster

2/11/2021 (Permalink)

Flash light, sleeping bag, bottled water, first aid, portable radio, matches, medicine, band aids, whistle, blanket. Emergency kit supplies.

When severe weather strikes, you are undoubtedly worried about protecting your business. A tornado, hurricane, or severe downpour can cause flooding and physical damage to your building and affect your ability to sustain your regular business practices. Designing a custom emergency response plan can be invaluable if your Buford, GA business experiences a serious disruption.

Your Business Continuity Plan

Having a plan that addresses all types of potential damage is essential to your company’s risk-management strategy. These steps may help you create a solid plan that protects you.

Identify the risks particular to your business, such as a nearby flood plain, coastal hurricane vulnerability or a basement that often floods.
Assess the potential impacts on your staff, your property and your daily operations for each risk category.
Outline preventive measures that address each risk area, such as flood-prevention maintenance or fire-safety planning.
Formulate the specific steps to be followed by you and your staff in case of an emergency.
Regularly review, update and test your business continuity plan with live drills.

A well-designed plan can give you and your workforce a better chance of working together to prevent damage and minimize property loss.

Emergency Preparedness Tips

As part of your plan, you may want to keep an emergency kit on site. The kit might include items such as water, flashlights, extra batteries, protein bars, and a medical first-aid kit. It is also important to make sure you have fire extinguishers placed throughout your building. Many businesses find that a local fire department or disaster remediation service will happily offer your staff training in fire extinguisher operation, evacuation procedures and other preventive measures. For more detailed information about continuity planning and disaster preparedness, you can consult government resources like Health and Human Services or Federal Emergency Management Agency.
This brief overview may help you formulate a business continuity plan that can both protect your business and your peace of mind. Disaster preparedness may not be at the top of your list, but it can make a big difference when your property and your bottom line are threatened by an emergency.

Steps To Remove Commercial Mold

2/2/2021 (Permalink)

Technicians wearing protective gear while removing mold in Sugar Hill, GA SERVPRO can handle any mold removal

Mold Remediation Steps

Mold loves moist, dark areas in your commercial building. If left unattended, mold growth can cause extensive damage to your facility in Sugar Hill, GA. To eliminate a mold problem, it’s important to understand the typical steps involved in mold remediation.

1. Call an Expert

Don’t try to clean up the mold yourself. Contact a mold remediation expert as soon as possible to lead the effort. The professionals will follow the steps below, as necessary.

2. Assess and Inspect the Facility

Professionals assess the situation by looking for water damage and mold using technological equipment.

3. Contain the Mold

High humidity can trigger further growth quickly, so experts use containment procedures to reduce the risk of spreading mold. Negative air chambers are used to keep affected areas from contaminating other areas. HVAC systems and fans are turned off to discourage mold growth.

4. Utilize Air Filtration Equipment

Air filtration systems help capture and remove mold spores from the air, along with HEPA vacuums and air scrubbers.

5. Remove Moldy Materials and Clean Surfaces

The amount of mold remediation necessary depends on the amount of mold and the texture of the surfaces. Applications using antimicrobial treatments eliminate colonies of mold and reduce the likelihood that they will return. Porous materials containing mold are carefully removed and disposed of properly.

Materials that can be salvaged, such as drywall, furniture and carpeting, are cleaned and sanitized using specialized cleaning techniques. Odors can also be removed from these materials with deodorizing treatments and fogging equipment.

6. Restore the Premises

The level of restoration is dependent on the amount of damage to structures and surfaces. For example, restoration might only include replacing a few sheets of drywall or installing new flooring. If subfloors or other key structures are damaged, major reconstruction may be necessary.
If you are concerned about mold growth in your building, don’t hesitate to call a professional right away.

Is Business Interruption Insurance Worth It?

2/2/2021 (Permalink)

Causes of business interruption Interruption insurance eases the pain by covering employees’ wages until payroll resumes

4 Types of Losses That Business Interruption Insurance Covers

Choosing insurance can be a confusing and time-consuming process, weighing affordability against necessity. When it comes to protecting your business, interruption insurance may be overlooked, yet it can be a business-saver in the event of a disaster. Your business could be out of service for a month or more for restoration purposes. Property insurance covers physical assets, but what doesn’t it cover? Here are four types of losses that business interruption insurance covers that property insurance doesn’t:

1. Lost Profits

If your business is unable to run properly, time out of service will mean profit loss. Typically the insurance company will assess recent profits and reimburse the expected loss amount.

2. Lost Employee Wages

Employees can’t be without work for long without wages. More than a few weeks without a paycheck could be a deal-breaker for employees living paycheck to paycheck. Interruption insurance eases the pain by covering employees’ wages until payroll resumes.

3. Temporary Operating Location

Especially in the event of a fire, the building might be so damaged that you can’t work out of that location. Fire restoration experts will probably be required to get your business up and running again as soon as possible. A temporary location could be necessary to keep your business afloat. Business interruption insurance can cover relocation and operation costs.

4. Lease and Loans

Monthly lease and loan payments will continue to come due. This insurance might cover some of those costs (e.g., building and machinery). Eviction or repossession is a real possibility if a payment is more than a couple of months late so having this kind of coverage could be critical to the survival of your business.
As a business owner in Rest Haven, GA, you need the assurance that your enterprise will survive the worst calamity. You’ll want to weigh the cost of the interruption insurance against what you can afford and what you can’t afford to lose. Creating a plan for a potential disaster can diminish worries before and after a catastrophic event. This will allow you to concentrate on keeping your company financially secure until your business can be restored.

Tips for Maintaining Your Sump Pump

1/15/2021 (Permalink)

Repairing a sump pump in a basement with a red LED light illuminating the pit and pipe work for draining ground water Ensure that your pump remains in good working order

A sump pump drains water from the sump basin in the basement of your house in Hamilton Mill, GA. Regular pump maintenance will keep it in the best condition possible to keep your basement and entire home dry.

Keep It Clean

Water passing through the earth around your home can carry fine dirt particles that it deposits in the pump. It is necessary to clear these particles regularly to allow the pump to drain effectively. Unplug the pump and pour a bottle of vinegar into the sump pit. Allow the vinegar to sit for about 30 minutes to break up the debris before restoring the power. Flush out dirt particles by pouring hot water into the pit.


Perform Routine Inspections
Pump maintenance and inspections are essential for detecting problems and issues that can lead to costly basement flood damage repairs. Ensure that your pump remains in good working order by checking various features, including:

  • Check valve. When the pump shuts off, this part prevents gravity from pulling water back into the pit. This part prevents pumped water from re-entering the sump pit where it requires repumping.
  • Float. Checking the float for jams ensures that the pump turns on and off appropriately.
  • Positioning. Ensuring the pump's upright position is necessary to prevent it from tipping over while vibrating.
  • Cover. A poorly-fitting pump lid can elevate the humidity within a home, increasing the risk for damage from mold formation that requires the intervention of a professional mold remediation service.
  • Alarm. If the pump malfunctions, a reliable alarm system can issue an alert to prevent a flood from occurring.


Install a Backup Generator
Power outages are common reasons for sump pump failures. A backup generator that kicks in during power outages will ensure the pump's uninterrupted function.
Routine sump pump inspections are a critical part of the measures necessary to maintain your home in Hamilton Mill, GA.

3 Ways To Prevent Bursting Pipes in the Winter

12/28/2020 (Permalink)

Insulation covers with the words COVER UP THE PIPES Insulate your pipes

Ways To Prevent Bursting Pipes In The Winter

Throughout the winter, homeowners in Suwanee, GA, know they must prepare adequately to prevent a house flood. Causes for bursting pipes include:

  • Frozen pipes
  • High water pressure
  • Old plumbing systems


The aftermath of a burst pipe can be devastating for your home, causing severe water damage to your property and hours of water cleanup. During colder times of the year, you can ensure your pipes are protected from the frost by taking these steps.


1. Insulate Your Pipes
Installing insulation around your pipes before winter begins protects them from freezing temperatures. Insulation keeps the cold air from affecting any exposed or external plumbing. Though it may seem costly initially, a layer of insulation keeps your pipes protected for years after having it installed, saving you from the more expensive repairs and water damage restoration service needed after bursting pipes.


2. Open Your Faucets to a Drip
Due to the freezing cold temperatures, burst pipes are more frequent during the winter. Frozen water inside of the pipes increases the water pressure. The increased pressure builds and eventually causes the pipes to burst. Keeping the water running at a drip relieves the water pressure inside of the pipes, keeping them from bursting.


3. Open Cabinets in Bathrooms and Kitchens
Allowing the warm air in your house to travel around water supply lines, which are located in your kitchen and bathroom, can keep them warm enough to prevent freezing inside the pipes. This avoids any burst water supply lines. To protect water supply lines during the winter, open the cabinets where this plumbing is located so your heated air can reach them.
Avoid having to call a plumber to fix a broken pipe by taking preventative measures before and during winter. Preparing for the winter can ensure your plumbing is protected from freezing temperatures and save you the cost of repairs from bursting pipes.

How a Fire Sprinkler System Works

12/28/2020 (Permalink)

Factory roof structure and automatic fire protection in building system. Fire sprinkler system

If you have a fire sprinkler system at your business property in Buford, GA, you have hopefully never seen the system in action. However, it's a good idea to know how it functions.

Parts of a Sprinkler System

The typical sprinkler consists of:

  • Pipes containing water under pressure
  • Plug that holds back the water
  • Glycerin-filled glass bulb holding the plug in place
  • Deflector that sprays water around the fire area


A network of pipes runs between the individual sprinkler heads. The water is always in the piping, meaning the system is ready to initiate fire suppression when activated.


Conditions for Activation
If a fire starts, the air temperature above it will rise. When it reaches about 160 degrees Fahrenheit, the glycerin will expand and break the bulb, springing open the plug. Water leaves the pipe, and the deflector sprays it around the room. Because the glycerin responds only to temperature, smoke alone will not activate the fire sprinkler system. If the fire spreads, the hot air will activate other sprinklers, but only the ones triggered by the rise in temperature will go off.


Advantages of a Sprinkler System
What makes a sprinkler system so effective is that it works quickly. Before the fire department can arrive, the system has begun fire suppression. In many cases, the system will contain and possibly extinguish the fire. Your property may experience less damage than it would without the system. Fire sprinkler cleanup and professional restoration may also be easier. The fire may be better contained and extinguished with less water than a fire that had the chance to spread before firefighters arrive.


Common Sprinkler System Myths
In the movies, it seems that a small trigger sets off a room full of sprinklers. However, that's not the way a system works. It's activated by high heat, so candles and toasters will not set it off, and only the sprinklers above the heat will activate.
If you haven't installed a fire sprinkler system in your business, it's worth considering. In the event of a fire, a sprinkler system can give your business added protection.

How To Handle a Major Water Problem

12/15/2020 (Permalink)

Overflowing broken toilet One common instance of sewer damage is when a full toilet overflows

When it comes to water damage in your commercial building in Buford, GA, each situation is unique. Some problems are straightforward, while others require the expertise of a professional water remediation franchise. Any situation that involves sewer damage is more complicated. That's because contaminated water not only poses a threat to humans but also can cause more damage to ceilings, flooring, walls and insulation.
As in all cases of damage from water, the source of the problem should be stopped right away. This is followed by an inspection and assessment of the impacted area by certified technicians. They will then develop an appropriate restoration plan.

Dealing With Toilet Overflow

One common instance of sewer damage is when a full toilet overflows. If the toilet is on a second floor or higher, the water can penetrate the flooring and then leak down into the floor below. When this happens, professional technicians can take the following actions:

  • Arrive on site fast and wearing PPE
  • Stop the source of the contamination
  • Restore all flooring and ceiling materials
  • Disinfect and sanitize the area


You should consult your insurance agent as soon as you can. The agent can advise you on what portions of the damages and expenses are covered. Having a professional sewage company deal with a flooded toilet is likely to produce the best results.


Handling Other Sewage Damage Scenarios
Raw sewage coming into your place of business is a serious situation. It can happen in a number of ways. A sewage backup can occur when an outgoing line becomes clogged with obstructions such as a rock or tree roots. Another possibility is when a sewage line pipe breaks due to old age or some sort of trauma. A third possibility is a flood that brings in contaminated water from the outside of your building.
Whatever the cause of the problem, sewer damage situations are best handled by professionals with the training and equipment to deal with complicated restorations.

How To Find Mold Even If You Can't See It

12/8/2020 (Permalink)

Mold remediation specialist, cleaning mold in drywall Mold remediation services in Buford, GA

Ways To Help You Decide If You Need Mold Remediation Specialists

You're faced with a dilemma. You know that there's a mildew smell in the office, but you've checked everywhere you can think of and you still don't see any signs of mold. Do you shrug and ignore it, maybe run an oil diffuser and hope it goes away? That's an option, but just because you can't see mold doesn't mean that it isn't there. Noticing a mold smell is a pretty good indicator that something isn't right, even if you can't see it. Here are some ways to help you decide if you need a mold remediation specialist to visit your office in Buford, GA.


1. Smell
You know that a fungus smell likely indicates mold, but why? Mold emits gases at various stages of its growth. Mold itself is not smelly; it's the compounds that are released into the air by the mold that smell bad. If you're smelling a mold smell, you can be fairly confident that there is mold growing somewhere.


2. Sight
Mold doesn't just look like the black, blue, or gray spots you find on leftovers that have been in the fridge for too long. Mildew, which is just early-stage mold, might look to you like dirt. Especially in basements or storage areas that aren't regularly visited by your cleaning crew, don't just write off a dirty surface as just needing a wet rag. It might be early signs of mold.


3. Infrared
Sometimes, the only way to tell whether or not there is mold is to look behind walls. Thankfully, infrared technology makes it possible to check for leaks, the extent of any possible damage, and energy leaks that may be allowing moisture into the building without tearing down walls. Infrared doesn't identify mold, but it identifies mold-friendly conditions that are of concern to mold inspectors.
A mold smell in your facility likely indicates a problem. Hoping that the smell will go away probably isn't going to work. Instead, have a professional come to assess your building so that you can get the problem taken care of quickly.

Does Homeowner’s Insurance Cover a Fire?

12/8/2020 (Permalink)

Document of Homeowners Insurance Policy for background Buy homeowner's insurance to protect your home and belongins

What Is Covered By Your Insurance Policy

You buy homeowner's insurance to protect your home and belongings. Generally, they will help pay for damage from a disaster, such as a home fire. Whether it is started by arson or a cooking disaster, a fire can consume your home and belongings. Afterward, you will probably need to hire qualified restoration professionals to repair the damage. To prepare yourself for this situation, you should know what is covered by your insurance policy.


What Is Covered?
When an accidental home fire strikes, your insurance company will generally pay for the fire damage to be repaired on your listed buildings. This can include:

  • House
  • Sheds
  • Garages
  • Barns
  • Fences
  • Personal belongings


How Much Coverage Do You Need?
Your coverage limit should be tailored to your home. The limit is the maximum amount you will receive after a home fire. This means you should choose a limit that will cover your home, outbuildings, and personal belongings. When purchasing coverage, you will likely see personal property and dwelling limits.
Personal property limits cover the cost of replacing personal property damaged during a fire. However, your policy may not cover the entire value of certain items. For instance, you may want to purchase additional policies for any expensive jewelry you have so you can replace them.


What Is Not Covered?
Homeowner's insurance does not cover all types of fire. For instance, if you intentionally set fire to an empty house on your property, you will not be reimbursed. Additionally, any fires caused by wars are not covered. For more details, you should read your policy thoroughly to see what is not covered.
Knowing more about your homeowner's insurance policy will help you be prepared in the event of a fire. While an intentionally set vacant home fire is not covered, fires that started on accident in your home in Buford, GA, will generally be covered.

Will Your Rental Policy Cover Mold Damage?

11/24/2020 (Permalink)

Black mold inside a wall Black mold damage in Hamilton Mill, GA

Rental insurance can be a bit confusing. It is sometimes unclear what your policy does not cover. Mold insurance, in particular, is often complex. Below is a rundown of when your renters' policy covers mold damage.

When Mold Is Covered

Your insurance should pay for any mold that results from an accidental and sudden peril. Many disasters fall into this category, including:

  • Windstorms
  • Hail
  • Theft
  • Fire
  • Lightning
  • Vandalism
  • Volcanic eruptions

However, since mold thrives in wet conditions, the spores are most common following interior floods, HVAC leaks or pipe bursts. If you experience one of these scenarios, call emergency restoration experts in Hamilton Mill, GA, immediately. They can repair and disinfect your belongings before the mold growth begins. Your insurance should pay for the cost of this service. The policy will also cover any necessary mold removal and cleanup.
Don’t forget that your rental insurance only covers damage to your personal property. Any harm to the actual building is your landlord's responsibility.

When Mold Is Not Covered
Your rental insurance policy likely includes some mold exclusions. For instance, most renters' policies do not pay for any water or mold damage caused by external floods. These floods can result from sewer overflow, storm surges and heavy rains. However, you can purchase separate flood or sewer endorsements that should cover mold caused by these perils.
Insurers also will not cover mold that results from your negligence. If you leave out wet items or fail to remove standing water, the insurer may deem you liable for the damage and refuse to pay for the repairs.

How Much Damage Is Covered
Many insurance companies limit how much they will pay for mold claims. They may not give you more than a few thousand dollars per incident. You can purchase separate endorsements for your more valuable belongings, such as musical instruments, electronics and jewelry.
Rental insurance usually contains some mold coverage. However, that coverage may be limited, and it only applies in certain situations. Be sure to read over your policy so you understand exactly what is included.

5 Tips for Dealing With a Toilet Overflow

11/23/2020 (Permalink)

Overflowing broken toilet Toilet overflow in Buford, GA

Here Are Five Tips For Dealing With This Type Of Problem

When dealing with sewer damage in your Buford, GA, home, you may be wondering what steps to take. Whether it’s overflow from a sewer main maintained by the sewage company, or a blockage that led to a flooded toilet, there’s some important things to remember about dealing with a toilet overflow.

1. Contact a Professional
One of the first things to consider any time you have a sewer problem in your home is to contact a local water damage restoration service. These professionals are trained to deal with a number of water damage types, including sewage backup. They will have the tools and training needed to do so safely.

2. Wear Safety Gear
Sewage is classified as black water meaning that it carries contaminants such as chemicals or bacteria. This is why it’s important to wear protective equipment any time you deal with it. This may include masks, gloves, shoe covers, and clothing covers.

3. Remove the Water
One of the first things you will see your sewer damage restoration team do is remove the water before additional problems can arise. They may use special pumps or vacuums for this job, and pay special attention to tights spaces where water may be hard to get at.

4. Dry the Space
Once the water is removed it is important to dry the space. This is to help prevent water from soaking in and causing additional problems such as swollen wood or mold.

5. Sanitize the Area
Because sewage is contaminated, after it is removed and the area dries, the space will need to be sanitized. Your restoration teach will use a variety of cleaners designed to work on the different affected surfaces.

It’s important to remember that sewer damage can be tricky to deal with. This is why it’s highly recommended to contact a professional restoration service for help. These professionals will have the correct safety gear needed for dealing with the problem so that they can remove the water, dry the area, and correctly sanitize the space. Soon your home can look “Like it never even happened.”

How Water Damage and Fire Damage Can Be Related

11/11/2020 (Permalink)

Fire and strong smoke covered building. Dangerous situation Commercial fire and water damage in Rest Haven, GA

Here Are A Few Ways Water Damage Can Occur After A Fire

Believe it or not having to conduct a water cleanup at your Rest Haven, GA, place of business is something that many local fire restoration professionals anticipate any time they're called to a job. Much like needing to perform a smoke cleanup, a restoration evolving water damage is a normal part of a fire cleanup. 


1. Fire Suppression

The suppression efforts used to put out the fire in the first place may also lead to water damage. For example, the use of a fire hose can cause flooding as a fire hose can pump out up to 500 gallons per minute. The fire may be put out, but water can be left behind. Similarly, suppressant released by an overhead sprinkler system may contain less water, but if allowed to sit it too can lead to water damage

2. Weather

After a fire, wet weather such as rain, hail or snow can cause problems which result in the need for a water cleanup. This typically occurs after the fire has weakened the exterior structure leaving holes that the weather can get through. The damp space left after a storm can turn into water damage if left unattended. This is why you may see your restoration service board or tarp over the building until repairs can be made.

3. Plumbing

Your plumbing can be affected by a fire as well. The heat can put stress on joints or thinner areas of metal, which can then weaken the pipes allowing them to possibly burst after a fire. This can result in flooding in these areas, and possible water damage. Fortunately, your local restoration service should be able to handle any clean up the repairs of this type of water damage.

Needing a water cleanup after a fire at your place of business is actually fairly expected. This is because things like a fire suppression efforts, wet weather, and problems with plumbing can all contribute to possible flooding. Fortunately, many local fire restoration professionals expect possible water damage and will know how to best restore the property.

3 Reasons You Need Business Insurance

11/11/2020 (Permalink)

Hot key for business insurance Paying for insurance regularly might not sound appealing, but it is better than the alternative

The Following Are A Few Reasons Why

If you own a business in Buford, GA, then there are steps that you should take to protect that business. One of these is purchasing insurance that covers water damage and other emergencies. It might seem like this is just an extra expense that you could do without, but this is not the case. 

1. Repairs Can Be Expensive
Paying for insurance regularly might not sound appealing, but it is better than the alternative. If you are dealing with broken pipes or something else that causes flooding in the building, the cost of repairs can be high. Not only can it affect the building, but it can also cause damage to the items within it. Without insurance, you will be stuck paying for repairs and replacements on your own, which will cost your business a lot of money.

2. Water Damage Is a Common Occurrence
Many people like to think that, while bad things happen to other people, a disaster probably won’t happen to them. Unfortunately, water causes damage often, and chances are it will affect your building at some point. Whether it comes from a storm, leak or broken appliance, insurance can be a lifesaver in this situation.

3. You Could Lose Profits During Restoration
If the damage is severe, then water cleanup and repairs can take a while. Sometimes, building materials such as drywall or insulation need to be torn out and replaced. Mold growth can occur as well. If you are unable to operate your business as usual during this time, insurance can help minimize loss.
Restoration should be done as soon as possible to reduce secondary damage. Hiring a water damage remediation company is your best bet for getting your business ready to go again quickly, and insurance helps ensure you can cover those costs as you get up and running.

3 Ways To Directly Prevent Floods in Your Town

11/11/2020 (Permalink)

Sand color cracked retention wall blocks and bricks Retaining walls are built to separate land at two distinct heights

How To Prevent Floods Directly

Cleaning up after a flood in Suwanee, GA can be a long and arduous process. Therefore, you may save time, money and energy by proactively preparing for a stormwater issue. The money aspect is especially prevalent as insurance companies don't tend to cover flood cleaning. While some storm preparation techniques require years to come into effect, the following are three ways to prevent floods directly.

Plant Strategic Foliage
The plants throughout your town aren't just there to look pretty. There are many practical uses for this vegetation, one of which is flood prevention. Flooding water has a lot of force behind it. This force causes harmful erosion and the general build-up of water. Plants have the ability to combat this by acting as a blockade. The foliage can disrupt a current and spread the water. Here are a few plants that accomplish this:

  • Bushes
  • Trees
  • Grass
  • Shrubs

Create Detention Basins
Since the flow of water is the main creation of flooding, utilizing a method that regulates it is wise. Detention basins are ponds that receive water and control its exit. These reservoirs are generally built near significant bodies of water, which promotes effectiveness. The basins are particularly successful at flood prevention due to the more detail-oriented structuring involved. 

Construct Retaining Walls
Erosion is a particular issue caused by storms, but it can be lessened through the construction of retaining walls. Retaining walls are built to separate land at two distinct heights. While these walls may be chiefly meant to contain soil, the effect of detaching earth from the street is helpful. Water is forced to stay on the street and avoid picking up dirt. 
If you are able to, it's better to prevent an issue than to confront it. The storm damage restoration process will be far easier if proactive measures are taken. Ergo, flood prevention is important to keep in mind for maintaining your city's welfare.

How To Prepare For a Canceled Flight

10/20/2020 (Permalink)

Flight information on an airport showing cancelled flights because of a thunderstorm Canceled flight information board

Prepare For a Canceled Flight

Traveling during the winter and fall from Dacula, GA can be risky. Storms can shut down entire cities, including their airports. Here are some things you can do to be prepared for a canceled flight.

1. Pack Light
If there is a threat of bad weather around the time that you're flying, set yourself up for success by packing light. It's much easier to switch flights quickly and end up with all your baggage if you pack in a carryon. If you do need to check it, make sure your carryon contains an extra change of clothes and the essential toiletries you'll need to survive without your suitcase for a night or two. Bring an external charger for your phone so that you aren't fighting the rest of the passengers on your flight for an outlet, and load your bag with plenty of snacks.

2. Call the Airline
If you do have a canceled flight, try calling the airline before you go to the customer service desk. This can often help you rebook faster since you aren't waiting in line. No matter who you talk to, though, remember to always be polite and gracious. It's not the customer service representative's fault that your flight was canceled, and they're the ones who are going to be able to help you. Make sure you ask about any compensation the airline can provide for you, like meal vouchers or a hotel room.

3. Get Comfortable
If it's looking doubtful that you're going to get another flight any time soon, turn your attention to booking a hotel room. It's likely that there was more than one flight that was canceled, so rooms may go quickly. Look up local storm tips to see what safety precautions you should be aware of while you're staying. If the area where you live is being hit, you can use this opportunity to look up a storm damage remediation company to call to take care of your home as well.
While a canceled flight can throw your day into chaos, being prepared for the possibility can make it go much more smoothly.

Performing a Water Heater Flush

10/13/2020 (Permalink)

Hand attaches hose to a home water heater to perform maintenance Performing a flush is an excellent way to keep your water heater properly maintained

Steps To Perform a Water Heater Flush

Proper water heater maintenance can help prevent unnecessary damage and repairs, as well as keep your device functioning properly for years to come. Performing a water heater flush is an essential, yet simple, task. Follow the steps below to perform a successful flush for your home in Sugar Hill, GA.

1. Deactivate the Machine.
If you have a gas model, simply extinguish the pilot light. If you have an electric model, go to the circuit box and deactivate the line supplying the heater.

2. Prepare the Drainage Area and Connect the Garden Hose.
Designate a specific drainage area for your flush. The area you choose should be able to handle a significant amount of warm water flow, without running the risk of flooding your property. Connect one end of your garden hose to the heater's drain valve before running the opposite end into the designated drainage area.

3. Drain Your Tank.
Open your drain valve to let the water out. Allow it to flow for several minutes. During this time, you should head into your kitchen and activate the warm water faucet in your sink. This helps the water drain more smoothly. After a few minutes, turn off the supply valve. The water should gradually begin to slow before stopping altogether. Reopen the valve to run one more quick flush before shutting it off again.

4. Close the Valves and Refill the Tank.
Close your valves and turn your water supply back on. During this time, keep a close eye on the running faucet in your kitchen. You'll know that your heater's tank is full again once the water begins to run smoothly from the faucet.

5. Reactivate the Heating Element.
Refer to step one to reactivate your heater's power. You have now performed a successful water heater flush.
Performing a flush is an excellent way to keep your water heater properly maintained, ensuring that you'll be able to use the device for years to come. For more information or assistance maintaining your device, contact water remediation experts.

Getting Rid of Shower Mold

9/30/2020 (Permalink)

Mold and scale on old bathroom walls Black mold is a very common occurrence in your shower

It's very common to find mold growing in your household bathroom. The moist, humid environment that your bathroom creates is an ideal fungal breeding ground. Shower mold is especially common, since it's the largest source of moisture in the entire bathroom. If your bathroom in Hamilton Mill, GA, is experiencing unwanted mold growth, you need to follow the technique below.

Cleaning a Moldy Shower

Black mold is a very common occurrence in your shower. Luckily, this means that there are plenty tried and true cleaning methods available. Here's how to perform one of the most effective techniques:

Create a safe, non-toxic mold cleaning solution using equal parts water and white vinegar. Pour this solution into a clean spray bottle.
Generously mist down the moldy areas with the cleaning solution. You should strive to create an even layer, without over-saturating. If puddles are forming in your shower basin, you're using too much solution. Let the mixture sit for 5-10 minutes.
Use a clean, dry cloth to wipe off the solution. The mold should easily come off with it. You may need to use multiple cleaning rags, depending on how large the affected area is.
Scrub down any remaining mold patches with a kitchen sponge or scrub brush. Mold that's growing in the shower grout or caulking can be removed using a spare toothbrush.
Dry the area completely using a fresh, dry cleaning rag. Make sure to wipe up all of the moisture in order to prevent further mold growth.

Preventing Bathroom Mold
Keeping your bathroom clean and dry is the best way to prevent future mold issues. Every time you take a shower, you need to make sure you're taking the time to dry the excessive moisture. This includes wiping down the tiles, the edge of the tub, the puddles on the floor, and the grout and caulking. Keeping a window open or a door cracked while taking a shower can also help prevent condensation from building up.
Shower mold is extremely common but relatively easy to resolve. If your mold issue spreads out of control, you need to contact mold remediation experts for help.

3 Important Things To Know About Fire and Insurance

9/18/2020 (Permalink)

Structure of a home damaged by fire Fire damaged a structure in Suwanee, GA

What Is and Isn't Cover In Your Insurance Policy?

A home fire in Suwanee, GA, in addition to its emotional and psychological costs, can be financially draining. Any repairs beyond a superficial burn can come with a hefty price tag. While homeowner's insurance should cover most fire damage claims, consumers need to have a good idea of what is and is not covered in their policy, and how to further protect themselves.

1. What Is Covered
Simply put, accidents. Whether it is a kitchen fire or an electrical wire falling on your house, most standard insurance policies will cover damage from fire and smoke to some degree.

2. What Is Not Covered
Arson is not covered. Insurance companies can rightfully deny any claim on an event that arose from a violation of the law. In fact, sometimes companies speculate that a fire was set on purpose in order to exclude a claim. Homeowners should work closely with fire officials and investigators to provide conclusive evidence that criminal intent was not the cause of a fire.
A vacant home fire also will not be covered. Generally, a residence that is unoccupied for more than 30 days is considered vacant. This is important to know for new homeowners, who often spend time on improvements and repairs before moving in. An empty home fire will not be covered if the insurance company can show that a home was vacant when it burned.

3. Fire Insurance for Extra Coverage
Fire claims are complicated. They often require working with a fire damage restoration company to assess the extent of the damage, and even then, they still may be refused or insufficiently reimbursed. Depending on your personal circumstances, it might be worth purchasing supplemental fire insurance to help cover what a primary policy does not.
A home fire can be a source of great worry, but it does not have to be. Understanding what types of fire are and are not covered by insurance is a good way to prepare. With the right coverage and information, most homeowners can survive and even restore their homes to pre-fire condition.

Removing Mold From Ductwork

9/9/2020 (Permalink)

Male technician cleaning industrial air conditioner indoors Keep your air ducts clean

Four Steps For Cleaning Air Ducts

Maintaining a commercial property is a complicated job, and it gets even more challenging when you discover significant issues, like black mold growth. Mold does not always appear in common ways; sometimes, you may find hints of a mold problem peeking out from your facility's ductwork. There are at least four steps for cleaning air ducts.

Examine insulation
Sanitize the area
Assess the cause
Contact a specialist

Examine the Insulation
While eliminating mold from the inside of metal ductwork can be a simple task of cleaning and disinfecting, your job does not end there. You should inspect the insulation surrounding the clean ducts, ensuring that mold has not contaminated it. If you find mold, you will probably need to remove the majority of the surrounding insulation.

Sanitize the Area
Once you remove the contaminated insulation, you can move onto the cleaning process. All surfaces affected by the black mold will need to be disinfected and thoroughly cleaned. There are specific cleaners designed for sanitizing surfaces, but if you need help selecting an appropriate cleanser, you can contact a mold remediation company.

Assess the Cause
Beyond the discovery and removal of mold, finding out the cause is essential to eliminating the risk of recurrence. Inspect the surrounding area for signs of plumbing leaks or other water damage. If you do not find anything immediately around the ductwork, check the room closest to the most extensive mold growth, sometimes spores will travel into ductwork from the primary infestation.

Contact a Specialist
Mold should not be handled by people who do not understand the correct steps for removal and species diagnosis. If you are unfamiliar with mold removal, then it is likely best to contact a mold restoration company in Dacula, GA.
Finding black mold growth in your facility can be disheartening, but it is not the end of the world. Contact a professional service to help you remediate your concerns.

3 Common Sewage Issues Found in Commercial Buildings

9/9/2020 (Permalink)

Roots and baby wipes from a clogged sewer drain. Tree roots growing in the sewer line is a common reason for sewer backup problems

Here Are Three Common Issues

One of the biggest repair headaches for business owners in Rest Haven, GA, is when the plumbing goes awry. It's more common for these mishaps to occur in older buildings, but sewage disasters, such as a blocked sewer system, can happen at any place and time. Knowing the signs of an issue before it gets worse is key to saving your property and your bank account.
Here are three common issues. You'll want to know how to identify them before the problem is so large that you need to call the disaster pros.

1. Sewer Lines
Unfortunately, sewer lines aren't made to last forever. Cast iron sewer lines can last up to 25 years, which isn't long when you consider a building of that age is still fairly young. When a sewer pipe breaks there are several telltale signs, the most obvious being odor. Other telltale signs of a sewer line break would be regularly clogged drains and indentions in the landscape.

2. Blocked Lines
Sewer lines can also cause trouble when they become blocked. Unlike a break, you may have an opportunity to catch the problem before it causes damage. An obvious sign of a blocked sewer line is the sound of water bubbling. If you hear the sound of water bubbling, a toilet overflow is just waiting to happen, so act quickly at the first sign of a blocked line.

3. Tree Roots
While pipes will give out over time, their life can be cut short when tree roots force their way in. Tree roots can break and block sewer lines — the worst of both worlds. Fortunately, once you've identified the issue, you can take preventative maintenance precautions to make sure blocked sewer lines don't occur again.
Knowing the signs of impending and already occurring sewer issues can save you headaches and money. Be sure to check your insurance policy so that you know what sewer problems your coverage will handle should you run into one of these problems.

Preparing Your Business for a Hurricane or High Wind Event

9/9/2020 (Permalink)

Construction of a colorful commercial building boarded up to keep the public from harm Board up building in Buford, GA

Ways To Prevent Storm Or Hurricane Damage From Your Business

If you own a commercial property in Buford, GA, you may be concerned about the possibility of sustaining damage during a high wind event. High winds, such as those caused by a hurricane, are notorious for wreaking havoc on valuable properties. There are, fortunately, a few things you can do to prevent storm or hurricane damage from hurting your business.

1. Be Prepared to For Power Failure and Isolation
You and your employees are the most important part of your business. This is why you should always have generators, blankets, food stocks, first aid kits, and other items on hand that make habitation easier during a disaster. Many preparatory items can also help you address building problems more quickly. Having working lighting, for example, can make it easier to spot a leak that needs to be addressed.

2. Protect Your Property
You should always regard everything you own as vulnerable to storm or hurricane damage. Any valuable documents should be backed up, and you should protect indispensable ones by waterproofing them. Raise electronics and appliances above ground level. Obviously, exterior surfaces like windows and doors are at the highest risk of storm damage. Purchasing shutters or carefully boarding up windows can protect them from debris made airborne by high winds.

3. Take Extra Precautions
Even if you have raised belongings and covered windows, it is still possible for property or items to sustain serious damage. Prepare for this possibility by sandbagging flood-prone areas and fastening furniture to wall studs. Before a storm makes landfall, utilities should be shut off so that any electronics still plugged in are safe from a power surge.
If your business has already suffered storm or hurricane damage, you should check if your insurance covers storm restoration. A restoration professional can expertly assess and remedy damage to structures, electronics, furniture, and other items. Although storm damage is often covered by insurance, it is always best to first prevent serious damage from occurring by taking appropriate precautions.

Commercial Pipe Burst Cleanup

8/24/2020 (Permalink)

A pipe burst cleanup can look overwhelming at first glance. If you have ever undergone a water cleanup before, then you know that this can be a stressful time. As a business owner, you may find that you are less overwhelmed if you understand the process behind the cleanup.

What Happens During a Pipe Burst Cleanup 

  1. Safety First

You and the restoration company cannot begin pipe burst cleanup procedures until you take the proper safety precautions. Make sure the water is off so that no more can enter the building. Additionally, it may be a wise move to shut down the power. If there are any electrical outlets or appliances that have been soaked, you have to keep an electrical current out of there.

  1. Item Removal

Once you’ve taken care of safety, you can focus on what you can and cannot remove. Take everything that is salvageable outside to dry. You can clean all of your items outside of the building. Keep in mind that contents made out of porous materials can trap mold and mildew and should be thrown away.

  1. Water Extraction

The water extraction could go a number of different ways. If it isn’t too bad, then you can always mop up the water or use towels to soak it up. In some cases, the water cleanup may require you to use a more advanced strategy. If this is the case, you can use a pump to drain water.

  1. Drying and Dehumidifying

After you deal with a supply line leaking, you have to focus on drying out your business the best that you can. You can do this with fans and open windows. However, you can also purchase a dehumidifier. This will get rid of all excess moisture in the building.

A pipe burst cleanup can be difficult to undergo. However, it does not have to be stressful, and with professional assistance you can take care of a flood in Buford, GA quickly and easily.

Tips to Keep Your Home Safe When You Are Away

8/7/2020 (Permalink)

Flight information on airport during a snow storm, vector If your flight does get bumped, seek compensation from the airline

We all love vacations, but what happens if you become the victim of a canceled flight once it’s time to return? And what can you do to make sure your home in Sugar Hill, GA, stays safe in the event you become unexpectedly stuck abroad?

Making Your Flight

Travelers can reduce their chances of getting stranded in a foreign city by following a few simple rules:

  • If possible, avoid booking a flight that may take place during your destination’s storm season. Weather-related apps can alert you to when storms are brewing, as well as provide other useful storm tips.
  • Arrive at the airport early, allowing time for check-in, baggage check, security scans, and finding your gate. This process often takes longer than you may anticipate.
  • Check your flight information, as departure details often change. Once you arrive at your gate, look twice to confirm that you are in the right place.

If your flight does get bumped, seek compensation from the airline. Be sure to book a hotel room sooner rather than later, as others have surely fallen victim to the same canceled flight or delay and local hotels may fill fast.

Protecting Your Home
Whether your absence is planned or not, you need to make sure your house remains secure. Provide a reliable neighbor or family member with a key so there will always be someone nearby to handle urgent situations. Place your mail on hold and don’t post your plans on social media; you never want to advertise your home’s vacancy to potential burglars. Likewise, have your residence fitted with a monitoring system that allows you to view your home from a phone or laptop. If you detect storm damage during your time away, you can contact a home repair specialist to resolve the issue before you even return.
Tourists will forever suffer from the occasional canceled flight, but commonsense preparation combined with prompt action can help assure that a homecoming never includes a nasty surprise.

Why Spend More on a Hygienist?

7/29/2020 (Permalink)

Technicians wearing protective gear while cleaning a house from mold damage Mold cleanup in an Hamilton Mill, GA

When you find mold in your Hamilton Mill, GA, home, you may take steps to clean it up and then assume that the problem has been handled. Unfortunately, mold damage goes much deeper than the surface. To get an accurate picture of how much mold cleaning is required, you need to know how widespread mold is in the unseen areas of your home, such as behind the drywall and under the carpeting and flooring. Professional hygienists are highly trained and have the right equipment to give accurate results that lead to effective mold cleaning.

The First Steps

One of the first steps in the mold remediation process is taking samples from the air and surfaces in your home.

This information provides important insights into preparing the best mold cleaning strategies. With the right information, the hygienist and mold remediation professionals can determine which equipment and supplies should be used, how long the cleanup process will take, and the best route for preventing future damage.

What's Next?
After putting together the plan for getting rid of and preventing future mold growth, the hygienist and the remediation professionals may tape off areas of your home to prevent mold spores from floating into unaffected areas. Technicians and hygienists may also wear personal protective equipment to limit the spread of spores. While these experts are working, you can make sure that children, pets, and other family members don't walk through the affected area.


Mold cleaning begins with an understanding of how far the mold has spread and what type of mold is in your Hamilton Mill, GA, home. Don't settle for cheap DIY tests; insist on results from a hygienist.

4 Things To Do After a Fire

7/9/2020 (Permalink)

Visible damage to a commercial building following a structure fire Secure the premises of your building after a fire

4 Things To Do After a Fire

When a company in Suwanee, GA, has suffered from fire damage, owners must determine how to best seek financial and physical aid. After all, the ashen walls and charred holes are not the representation of hard work and dreams, and surely commercial owners desire to see their place reopen. Fire restoration and insurance can be part of the solution, providing expertise and guidance on how to work. As you begin the collaborative process, proprietors should remember the following four things.

1. Contact Your Agent
The first step is to activate your fire insurance coverage. You'll want to call the office line, opening a claim. Allow the insurer to guide you through the process. During this time, ask them about your deductible, the limits, and expected procedures. Policies vary, and you don't want to forget a step. If possible, access your documentation online, and review it for full understanding.

2. Secure the Premises
Often flames can open holes within the structure, creating a security problem. To avoid any complications, you'll want to preserve the building as best as possible, avoiding trespassers, vandals, and environmental damage. Fire restoration companies can assess the area, help you secure the property, and board up exposed sections.

3. Have Inspections
Don't try to fix anything. You may think it's helpful to wash off walls or clean up carpets, but that could be problematic. Instead, have experts evaluate the need for smoke cleaning and water remediation. They may see issues that aren't immediately visible. Plus, their teams have special equipment to sanitize and repair.

4. Photograph Damage
Evidence is extremely valuable. You want to prove that your property suffered. Before you have anything replaced or changed, snap photos. Get up close, exposing the destruction. Save them to your computer in a file, labeling them with a date.
After a blaze, you'll have to force yourself to step back and go slow. Open a claim, patch up the building, and leave everything else alone. Fire restoration services can handle investigations and reconstruction.

4 Steps To Take With a Contaminated Water Problem

6/12/2020 (Permalink)

Flooded water in the stairs of a home Blackwater in a home is high on the list of a homeowner's biggest worries

Four Things To Do Right Away

When water leaves its proper place and spills out onto floors and walls, it is always a cause for concern. When that water is filthy, either with raw sewage or other nasty substances, the problem quickly becomes a legitimate emergency. Blackwater in your home in Dacula, GA, should be addressed as soon as possible. Here are four things to do right away.

1. Keep Family and Pets Safe. Make sure everyone is out of the room that contains the dirty water. You never know what substances are in the water and what effects they could have on a person's skin, eyes, or health. Pets might wander in the room and drink the water and spread the tainted water throughout the rest of the home.

2. Call in Professionals. A sewage cleanup requires special knowledge and equipment. Certified technicians from a water mitigation company will use personal protective equipment to work on the problem, and they will use equipment designed to safely remove black water. They will place an emphasis on cleaning or replacing all materials that have been contaminated by the dirty water. In some cases, they will use advanced techniques such as a flood cut to restore areas of drywall and insulation that have received damage.

3. Fix the Problem. Whatever caused the category 3 water (the most unsanitary category of water) to overflow into the home, the situation should be fixed so it doesn't happen again. A licensed plumbing contractor might be needed.

4. Contact Insurance. Depending on the situation, your home insurance policy could cover the cost of cleanup and the replacement of damaged items. Your insurance agent can provide details of your coverage.
Blackwater in a home is high on the list of a homeowner's biggest worries. At first, the problem might seem insurmountable. With the right actions, though, you and your home can be on the way to a quick recovery.

Four Tips for Avoiding Cigarette Fires at Home

6/12/2020 (Permalink)

Lonely young man smoking outside at house balcony Take Your Smoking Outside

For many years, the cigarette fire has been a top culprit in home fires. Across the country, this has led to more than $400 million in property damage for homeowners. These may be frightening facts, but there is good news: it's easy to avoid cigarette and ashtray fires.

Pay Attention to Your Cigarette

It's easy to leave a smoldering butt in the ashtray or toss a partially extinguished cigarette into the trash can. When you're finished smoking, make sure the cigarette is completely put out, run it under water, or put it into sand. Cheap ashtrays are sometimes risky, but a top-quality ashtray is likely to prevent an ashtray fire.

Understand E-Cigarette Risks

If you prefer e-cigarettes, it's still important to pay attention to the device. It is possible for fires or explosions to occur. Avoid e-cigarette fires by charging the device with its own charger (not a tablet or phone charger) and don't charge it overnight. If the e-cigarette gets wet, allow plenty of time for it to dry, and then replace the batteries. Protect your kit from high temperatures and keep loose batteries separate from the e-cigarette during storage.

Take Your Smoking Outside

The safest way to avoid a cigarette fire is to step outside while smoking. The main cause of cigarette-related fires in the home is smoking on furniture, generally on the bed or the couch. People often fall asleep with their lit cigarette and then drop it onto sheets, blankets, pillows, or upholstery. Even outside, it's important to have a safe place to smoke. Invest in a good quality outdoor ashtray and keep it away from flammable tools and gardening products.

Don't Smoke After Taking Medication

If you're using any medication that makes you drowsy or absent-minded, don't smoke. If a fire does start, you may not be able to escape from the flames and smoke. Other medical products, such as medical oxygen, are likely to explode if a flame or spark is present.
Rest Haven, GA, experts who tackle fire cleanup may have other tips to help you avoid the most common causes of home fires. Learn more to protect your home and family from a cigarette fire.

The Advantages of Corporate Storm Restoration Services

6/12/2020 (Permalink)

Storm water entering in a home Water Damage from Storm

Storm damage can greatly devastate any business in Buford, GA. These clients deserve the best storm restoration services around. Specialists at SERVPRO use the inherent advantages of corporate help to serve insurance agents and their numerous clients. Learn about some of these features that benefit you and the businesses you serve.

Training and Experience

Bigger restoration companies employ professionals who have both the necessary training and experience to succeed in the field. They can handle the water and flood damage left behind by various natural disasters:

  • Heavy storms
  • Snowstorms and accumulated ice
  • Hurricanes
  • Tidal surges
  • Tornadoes

These emergency situations are not the same and require different techniques and knowledge to treat them effectively. Water damage restoration technicians know how to take on each case and work with you to provide the best results. Business owners will be able to resume their operations thanks to this collaboration.

Fast Response
When it comes to storm restoration, time is of the essence. If water damage is left alone, it escalates and spreads throughout the location. The foundation and property inside weaken and break. Excess humidity encourages the growth of mold and mildew, making the area increasingly uninhabitable for employees and customers. Corporate storm response prevents these problems and additional costs by addressing the concerns of the business owners as fast as possible.

Equipment and Other Resources
Storm damage recovery involves the use of sophisticated equipment for cleaning and repair. Large companies with decades on the field use the latest equipment to help clients, reducing the costs and risks of buying and operating that equipment without expertise. Additionally, corporate remediation companies such as SERVPRO have locations across the country, ensuring that establishments everywhere receive the finest nearby assistance without any delay.
When a water-based disaster such as a storm or a flood strikes, your clients need the best assistance in the business. Corporate storm restoration services have the necessary personnel and resources to resolve problems in a timely manner.

4 Ways Businesses Can Conserve Water

5/14/2020 (Permalink)

Ways You Can Prevent Potential Water Damage

In day-to-operations, it can be easy to forget that water is actually a scarce resource, that can be especially so when a Hamilton Mill, GA, business faces water issues. With potential rate increases and more people using that resources, businesses can make an impact by lowering consumption. Many of these easy solutions can also prevent potential water damage.

1. Check for Leaks
While sometimes they are obvious, leaks can be quite tricky. Checking the water bill for an increase in usage is one way to confirm there might be a hidden problem. If there has been an increase, consider getting your plumbing professionally inspected.
2. Conduct an Audit
Every business is different, as is how they use water. Local water companies often work with businesses to help them determine more efficient ways to use water, as well as tips to enhance existing systems.
3. Go Low-Flow
For businesses operating out of an older building, it may be time for a water upgrade. Newer sinks and toilets are designed to limit water waste. Low-flush toilets typically only use 1.6 gallons per flush compared to 5 gallons for older models. There are also low-flow faucets and other minimally expensive parts that can help you save on your water bill.
4. Landscape
Along with reducing irrigation needs, rethinking landscaping can also solve numerous water issues. Incorporating swales can direct stormwater runoff to a rain garden or other landscaping, reducing the need for watering the plant. Changing to native plants that require minimal maintenance also minimizes water consumption. Adding stone, pebbles or pervious paving will add a welcome aesthetic while reducing water use and preventing water damage that could result in needing a flooding and mold remediation and restoration professional.
Instead of dealing with water issues, such as high bills and leaks, set aside time to get the internal structural workings of your business optimally running. Even a few small changes can make a big difference.

How To Keep Mold Away in Humid Climates

5/14/2020 (Permalink)

There are some things you never want to see in your office building. Mold is one of them. This pesky invader can find its way into the office and grow rapidly under the right conditions. Mold thrives in high humidity, so if your office is located in a humid climate, or if there are moist environments in your workplace, there is a higher risk of mold appearing and spreading. Fortunately, you can take some steps to keep this fungus at bay.

Keep it Clean

Mold loves dirt and grime. Cleaning the most visible areas of your Sugar Hill, GA, office is not enough to prevent mold damage. You need to get into every nook and cranny of the building to ensure it's clean. Make sure your cleaning crew is doing the following:

  • Vacuuming carpet thoroughly each night
  • Sanitizing all surfaces and contact points, including door handles, light switches, and desks
  • Dusting tables, walls, cubicles and vents

Inspect After Storms
An area with high humidity is prone to mold issues. Any moisture in the office will increase the likelihood of mold growth. If a heavy rainstorm hits the area, check windowsills, doorways, and the building's foundation for water. If you notice any, make sure you clean it up promptly.

Maintaining Good Airflow
Mold spores love when there is a lack of ventilation. Your office should have good air circulation to keep away mold. Ensure that nothing is covering the vents in the building. Open windows on days when the weather permits it. Install and maintain exhaust fans in bathrooms, kitchens, and laundry rooms. Have a professional inspect and clean the air ducts in the building. This will keep air moving properly and efficiently. Sometimes you can avoid the need to call professional mold remediation specialists to do mold clean up if you prevent stagnant air in the building.
High humidity can invite fungal growth. The good news is you can maintain a mold-free environment by following these guidelines.

3 Reasons Not To Drive on Flooded Streets

5/1/2020 (Permalink)

Car rides in heavy rain on a flooded road It is better to turn around, rather than take a chance on driving

Three Reasons Not To Drive Through Floodwaters

The temptation to drive down a flooded street can be difficult to resist for many drivers. You have somewhere you need to be and you do not want to waste time looking for a way around. It is just a little bit of water and you do not think it looks that dangerous. However, floodwaters can be deceiving. These are three of the reasons you should not drive through floodwaters.

1. It Could Be More Dangerous Than You Think
Six inches of water on a flooded street can be all it takes to cause a vehicle's tires to lose traction, resulting in a loss of control of the vehicle. 12 inches of water can cause most vehicles to float, which can lead to the vehicle being swept off the road. It can often be difficult to visually judge the depth of floodwaters. For this reason, it is better to turn around, rather than take a chance on driving through what you think is a safe amount of water.
2. You Could Drown
According to the CDC, more than half of all flood-related drownings occur when people attempt to drive down flooded roads. In addition to putting the passengers in your vehicle at risk, first responders or bystanders who may attempt to assist you are also at risk of drowning.
3. Your Vehicle Could Be Destroyed
Driving through standing water can damage your vehicle's engine, brakes, power steering, and electrical systems. Even shallow waters can be sucked into your vehicle's engine, causing severe damage.
The dangers of driving down a flooded street are easy to misjudge and can result in the loss of your vehicle or even your life. In most situations, it is better to turn around and find another route to where you are going than to risk driving through floodwater. If you are experiencing flooding in Suwanee, GA, consult your local Department of Transportation for travel tips and consider contacting flood remediation specialists to assist you with any flood damage to your home.

What To Look For In a Mitigation and Restoration Service

4/21/2020 (Permalink)

Recession - Restaurant. Board up building SERVPRO of Buford / Suwanee / Hamilton Mill offers board up services

Select a Firm That Meets All of These High Standards

A single service can mitigate and restore commercial property damage in Buford, GA. If you decide to rely on the same company for fire damage recovery from start to finish, select a firm that meets all of these high standards.

Short Response Times

Commercial property owners should rely on a service that responds to reports of damage 24 hours a day, seven days a week. Look for a mitigation and restoration company that offers the following services:

  • Immediate response
  • Nearby restoration franchise locations
  • Boarding up and roof tarping
  • IICRC-approved cleanup methods

A local or regional franchise can be a better choice than an independent mitigation and restoration service provider. Larger companies guarantee trained staff and the availability of equipment for mitigation and cleanup.

Detailed Estimates
A company that performs mitigation and restoration is prepared to provide a detailed estimate of the total cost of services. Fire mitigation costs may include boarding-up or tarping followed by the cleanup and restoration of water, fire and smoke damage. An insurance adjuster should be able to access estimates, documentation of damage and an itemized list of losses.

Water and Fire Damage Cleanup
Damage cleanup should commence as soon as possible. A commercial structure that has sustained water damage from fire suppression may need to be pumped out and the affected area will need to dry prior to cleaning.

Complete Restoration
A service that handles every stage of damage recovery from water and fire cleanup to restoring smoke damage can provide an accurate estimate at the start of the process. Relying on a single service makes it easier to stay on schedule and ensure that all mitigation, cleanup, and restoration measures are held to the same high standard.
A one-stop shop is the best choice for restoring fire damage at a commercial property in Buford, GA. Simplify the claim-making process by contacting a preferred provider of mitigation and restoration services.

Water Damage Remediation Process

4/12/2020 (Permalink)

Steamed Carpet Cleaning Use specialized vacuums to extract standing water

Water Damage Remediation Process

If your Rest Haven, GA, business experiences flooding, mold growth can follow soon after. It is important to act quickly to minimize further damage. The following steps outline the water-damage remediation process:

1. Document the damage. Before you begin drying out the property, make sure to document the damage. Take a detailed photo and video evidence for your insurance company. As you work on cleaning up, make a list of all damaged items, when you purchased them and how much you paid for them.

2. Remove standing water. Use pumps or specialized vacuums to extract standing water. You can also use buckets to scoop out the water.

3. Dry remaining water. Even after most of the water has been removed, mold growth can still be a problem if furniture, documents or other items are left wet. Fans and dehumidifiers can help with the drying process. If the humidity outside is low, you can open windows and doors to increase airflow.

4. Clean and sanitize affected items. The type of floodwater will determine the best cleaner for your items. If the water came from a clean water indoor pipe, a standard household cleaner should be sufficient. However, if the floodwater contains bacteria, you will need a stronger disinfectant. Anything that cannot be fully dried and sanitized should be thrown away. Professional restorers can help you determine what is and is not salvageable.

5. Repair and replace damaged objects. When everything is clean and dry, you can begin making repairs to your building and bringing in replacement items. Some of these repairs, such as painting, you may be able to do yourself. Delicate objects, such as electronics, will likely require professional restoration.
Flooding can happen to any business, and the damage can be serious. If your commercial building suffers water damage or mold growth, a certified restoration service can help you get your business back to normal quickly and safely.

3 Keys for a Home Without Mold

3/27/2020 (Permalink)

black mold damage to bathroom Check the ceiling and tiles for the presence of mold colonies

3 Keys for a Home Without Mold

Mold and mildew in your home in Dacula, GA, brings an assortment of problems. To begin with, a case of bathroom mildew is not a pretty sight, and it also comes with a musty odor. Plus, it can cause harm to bathroom tiles, flooring, shower curtains and other items. The microscopic spores of various types of mold sometimes irritate humans and even cause allergy symptoms. Since moisture is the most likely cause of mold in a home, it pays to be vigilant against leaks, plumbing issues, and flooding. Here are three more items that you can do as a homeowner to decrease the likelihood mold will pay you an unwelcome visit.

1. Choose air conditioning over a swamp cooler. Swamp coolers are an efficient form of cooling for people living in warm and dry areas, but they can create a humidity problem. Regular maintenance of the unit can help reduce issues. If you operate a swamp cooler, make sure the humidity in rooms stay below 45 percent. Air conditioning units seldom cause similar issues, and they often have controls that can lower humidity levels.

2. Check for moisture in the bathroom. With all of the faucets, sinks, and drains, a bathroom is a prime location for mold growth. To prevent bathroom mildew, make sure there are no leaking pipes or areas of standing water. Check the ceiling and tiles for the presence of mold colonies which typically show up as dark spots.

3. Call in a mold remediation franchise. If you suspect the presence of mold in your home, call in the professionals. A company that has training and the right equipment can quickly detect the presence of mold and come up with a plan to defeat it. With the use of air scrubbers, HEPA vacuums, and cleaning agents, an experienced company can get mold under control, even a stingy case of bathroom mildew.

We are Cleaning Experts

3/20/2020 (Permalink)

Hand with glove spraying cleaner We can handle any commercial or residential sanitization job

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Buford/Suwanee/Hamilton Mill, (770) 945-5355

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