Recent Why SERVPRO Posts

Document Restoration 101: What Can It Do for You?

3/19/2019 (Permalink)

Even in this high-tech day and age, many companies keep paper versions of their most important documents. Unfortunately, this can pose a high risk when it comes to flood and water damage. While water damage is devastating for furniture and fixtures, it’s absolutely catastrophic for paper documents. Or is it? Document restoration is one way that Buford, GA, businesses can return important documents and photographs to near-new status.

What Can Be Restored?

Documents these days can refer to many different types of materials. The good news is that most things classified as such can be restored with careful document drying and other methods. Besides paper, some things you can restore include:

  • Manuscripts
  • X-rays
  • Parchment
  • Photographs
  • Books or magazines

Even maps and blueprints can be restored with the right expert using proper methods.

How It’s Done

There are two main steps to document restoration - cleaning and document drying. The latter is straight forward, with experts using special dryers, sieves and vacuum tools to remove water from critical documents and leave them in their best shape. Cleaning, on the other hand, is a specialty that only the best firms can handle properly. That process involves using gamma irradiation to remove mold and mildew before it has a chance to destroy your documents down the road.


Many paper restoration companies also offer digitization services, transforming your paper documents into digital files. If your company is prone to flooding, or if you simply want a backup, this is a good service to look for in any paper restoration provider.


Even in our modern era, paper documents still play a big role. When water gets into the mix, however, important information can be lost forever. If water has wreaked havoc on your most important maps, photos, books or plain documents, connect with an experienced SERVPRO document restoration specialist to learn how you can make things like new.

4 Simple Steps To Cleaning Up Sewage Damage

3/11/2019 (Permalink)

Why SERVPRO 4 Simple Steps To Cleaning Up Sewage Damage Sewage back up is contaminated with biological viruses and bacterias

Cleaning Sewage Damage

Sewage backup and spillage is an unpleasant experience for homeowners. It's also hazardous when you consider the water is filled with bacteria, viruses, and parasites. Sewage damage in Suwanee, GA, is due to issues ranging from a flooded toilet to a collapsed pipe. You may be able to handle a small sewer cleanup on your own by following the steps outlined below. Otherwise, you may need the services of a water damage and restoration company.

1. Gather Cleaning Items

Sewage spillages are messy, to say the least. It affects everything from household surfaces to your personal effects. To ensure the cleaning process goes as smoothly as possible, you some basic protective wear, such as rubber boots and disposable gloves. Other helpful items include:

  • Wet/dry vacuum and/or sump pump
  • Fan
  • Dehumidifier
  • Trash bags
  • Broom and dustpan
  • Bucket
  • Sponges

2. Remove Water

You can't start the sewer cleanup until the water is removed from the floor. A wet/dry vacuum helps with this step. Are there excessive amounts of water? Use a sump pump instead.

3. Sort Your Personal Contents

After sewer backup occurs, there are two categories your personal items fall under: those you can clean and those you can't. The following items are salvageable:

  • Clothing
  • Canned goods
  • Furniture
  • Other similar items

Other items must be placed in trash bags and removed from your house. These include carpet, toys, books, cosmetics, paper products, and mattresses. These effects are contaminated and can pose a health threat.

4. Disinfect the Area

Now, it's time to get rid of bacteria on your floors and walls. First, sweep up and remove solid objects off the floor. Next, fill a bucket up with ½ a cup of bleach per one gallon of clean water. Mop the floor then wipe the surfaces with sponges.

Sewage backup and spills are an emergency that requires immediate attention. You probably can handle a simple sewer cleanup. However, when dealing with raw sewage it's best to let a sewage cleanup and restoration company restore your home in a safe manner.

Did Disaster Strike at Home? Call SERVPRO for Fast Response

2/18/2019 (Permalink)

Why SERVPRO Did Disaster Strike at Home? Call SERVPRO for Fast Response For any disaster cleanup call SERVPRO of Buford/Suwanee/Hamilton Mill in Suwanne, GA.

It’s not uncommon for Suwanee,GA residents to experience mishaps, misfortunes and minor incidents at home. You’ve probably had a few of your own. But when a catastrophe such as a flood or fire occurs in your house, you desperately need a professional you can trust. There are lots of places to choose from, but you want some who can respond Faster to Any Size Disaster. SERVPRO fits that description and has what it takes to help you recover from a difficult situation.

What SERVPRO Brings to the Table

Other professional restoration companies can make promises about thorough cleanup, but you need a quick response so you can initiate an insurance claim and get your life back in order. SERVPRO has a local office, so its staff can readily assist you. That and other factors set this experienced, skilled emergency response company apart from the competition.

  • Equipped to handle even the largest, most extensive disasters.
  • Have the skill and expertise to do a thorough job.
  • Will respond quickly.

No Job Is Too Large Or Small

Some companies only have the resources to help with minor emergency issues at your home. Other places won’t make your smaller problems a priority and will only handle the most serious problems. SERVPRO can tackle all of your disaster cleanup and restoration needs.

They Have Knowledge and Skill

SERVPRO technicians have helped numerous customers like you with the most urgent needs. The staff is well-trained and also has the right equipment. You can trust the team to decide whether to restore or replace the affected areas of your home.

Prompt Action

SERVPRO is a national brand, but it can arrive Faster to Any Size Disaster at your home because it has an office near you. You won’t have to wait for days or weeks to the professionals to assess your damage and get to work.

It should be clear why SERVPRO is the right choice for a disaster cleanup professional. They can come Faster to Any Size Disaster and can help get you back on your feet.

What Causes Mold Odor?

11/26/2018 (Permalink)

Why SERVPRO What Causes Mold Odor? Mold hiding inside a wall in a Hamilton,GA building

The musty odor characteristic of mold is caused by microbial volatile organic compounds. Just because mold is growing does not mean that mycotoxin is present. Learn about the differences between MVOCs, spores, and mycotoxins and the origin of a moldy odor in a building in Hamilton Mill, GA.

What Are MVOCs?

MVOCs are gaseous compounds produced by the metabolism of fungi during the active growth cycle. The most common MVOCs include:

  • Alcohols
  • Aldehydes
  • Butanoic acid
  • Esters
  • Ethers
  • Ketones
  • Sulphur and nitrogen compounds
  • Terpenes
  • Thiols

Industrial hygienists can sample and test MVOC levels. This analysis will determine which types of microbes are growing in a building.

Are MVOCs the Same as Spores?

MVOCs are chemicals and are not the same as mold spores. Spores are not the cause of musty odor. Mold spores can:

  • Spread to damp surfaces with food sources
  • Withstand conditions hostile to mold growth
  • Range in size from three to 40 microns

Spores may spread more readily when dry. HEPA air filtration devices can filter spores out of interior air.

Are MVOCs the Same as Mycotoxin?

Mycotoxins are another product of fungal metabolism, but these substances are not the same as MVOCs. Whereas MVOCs are off-gases that are not desirable, but should not be seriously harmful, mycotoxins should be eliminated. There are several common types of mycotoxins:

  • Aflatoxin
  • Citrinum
  • Ergot alkaloids
  • Fumonisins
  • Ochratoxin A
  • Patulin
  • Trichothecenes

Not every type of mold produces mycotoxins. The only way to determine whether a fungus growing in a structure is emitting these toxins is to have professional testing done.

If you smell a moldy odor in a building, look around for visible fungal growth. Do not puncture walls or surfaces to find hidden colonies, as this can release spores or mycotoxin into the air and cause mold to spread. To eliminate the presence of fungus, contact a mold remediation company in Hamilton Mill, GA.

What To Expect From Black Water Restoration Professionals

11/19/2018 (Permalink)

Why SERVPRO What To Expect From Black Water Restoration Professionals Flooded Buford,GA home

Black water is a common cause of some of the most serious water damage. This is because the water has come into contact with fecal matter and could be full of dangerous bacteria and disease. When that water gets into your home, anything that comes into contact with it is contaminated. Fortunately, home restoration professionals in Buford, GA, have the tools and training to remove biohazardous materials. When your home is affected by flooding, contact a professional as soon as possible to minimize the long-term results of the contamination.

Protective Clothing and Gear

Professionals who handle water damage restoration work may arrive wearing personal protective equipment to protect themselves and to decrease the chances that materials are moved out of the area that has already been affected. Some of this protective gear may include the following:

  • Waterproof coveralls
  • Heavy, waterproof boots
  • Eye protection
  • Gloves
  • Face masks

Workers will often remove the gear as they leave the affected area so that contaminants aren’t spread.

Assessments Based on Training and Experience

When the technicians arrive, they'll complete an assessment of the damage to determine the best restoration plan. For example, the technicians need to make sure it's safe to enter the water. Many of the storms and disasters that cause flooding also affect electric or natural gas systems in the home.

Specialized Equipment and Cleaning Methods

Once the action plan is in place and safety is established, restoration professionals remove excess water as well as all contaminants, including sewage. Any porous building materials, such as drywall, are also removed. With the flood water out of the way, specialized supplies, such as equipment and cleansers, are used to thoroughly sanitize your home. Steps are taken to be sure other areas of the home aren't affected.

Focus on Safety

Finally, emergency restoration professionals in Buford, GA, should set up heavy-duty fans and dehumidifiers to thoroughly dry the area. Once dry, you should be allowed to move back in.

The presence of black water in your home can complicate the cleaning and recovery process. A top priority should be preventing the spread of contamination and disease by hiring a professional water damage cleanup crew.

3 Steps To Take After a Fire Damages Your Business

11/19/2018 (Permalink)

Why SERVPRO 3 Steps To Take After a Fire Damages Your Business Large fire loss in a Suwanee,GA facility

Fire Restoration Process

After your business in Suwanee, GA, has been damaged by fire, you may feel overwhelmed about what to do next. However, you can take several steps to make the fire restoration process easier.

1. Review Your Insurance Policy

Check your insurance policy to get an idea about what costs will be covered by fire insurance. While many insurance policies for businesses include fire damage, some policies offer more coverage than others. Once you are aware of what your insurance will cover, you can have a better idea of what projects to tackle first and how to make appropriate claims.

2. Be Mindful When Cleaning

As you start to clean up your business, it’s helpful to know what you should and should not try to clean. Fire restoration usually involves clearing a building of soot, and touching damaged items could result in deterioration. Additionally, it is generally wise to wear protective clothing to keep yourself safe as you enter your building. If you’re uncertain whether you should remove an item or if you should try to clean it, it’s often best to wait for professional help.

3. Start the Restoration Process Quickly

Although you want to make certain you aren’t putting yourself at risk as you start cleaning, you may not have to put the restoration process on hold. After checking with your insurance agent, you may receive permission to repair some issues before your insurance company sends out an adjuster to document the damage. Save receipts and take photos to provide proof of the costs of restoration to your insurance company.

Once you know the steps to take after your business is affected by a fire, you can start the process of fire restoration. Consider working with fire damage restoration experts who can help with smoke cleaning, sanitization and more.